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Showing 1 of 69 conversations about:
Tyler
2438
Aug 3, 2015
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A quick update for everyone. Thanks to the group's help, we've identified that a handful of individual packages were received containing only the accessory components and not including the KeySmart unit itself. We realize this fulfillment hiccup is undesirable and are working closely with the vendor to resolve as quickly as possible. In the meantime, if those affected could please send us a message to https://www.massdrop.com/support we'll be sure to make this right for you.
michael.d.haas
10
Aug 4, 2015
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TylerI contacted support already about the issue, but im in the same boat.
Kehelekarakh
2
Aug 4, 2015
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TylerI had the same problem. I contacted support a couple of days ago, but never received an answer. Glad to know it's being taken care of.
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