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knighty
2
Mar 7, 2016
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I have some concerns about this drop. I received my truck a couple of days ago and it was a Fox edition instead. I thought this was basically the same but the actual description page here seems to heavily imply it's supposed to be the platinum model which contains the telemetry functionality included. This is not the case on the Fox edition, and looking around at price for the Fox edition I seem to see values rarely above $500. The description page also says "Each color—Black, Blue, Red, and Silver—will be chosen at random as we fulfill each order." Since the Fox edition is white, that's obviously not in that list. Have I been sent an incorrect model? Considering the fact that I had to pay £60 at customs and £20 for shipping I will be a little annoyed if what I got wasn't anywhere near close to the bargain it seemed to be.
Mar 7, 2016
Mark
3186
Admin User
Mar 7, 2016
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knightyHey knighty. The platinum edition is significantly different from this drop- specifically it comes unpainted, and without batteries or a transmitter/receiver. A bunch of the parts are upgraded to be more rugged, and it comes standard with the Low CG chassis. The red/blue/black/silver versions are identical to the Fox version, with the exception of the shell- The fox shell is actually considered to be rarer and more sought after than the others. That being said, if you unhappy with the FOX shell we can coordinate and exchange of the shell with you.
In terms of "magnitude of the sale", the prices we quote discounts based off of are list/MSRP prices which are set by the manufacturer and standard across the e-commerce industry, not based on current street prices.
Mar 7, 2016
knighty
2
Mar 7, 2016
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MarkI realise it was actually the Ultimate version I was thinking of. I understand the RRP issue, of course it's based off those, I was just debating whether the RRP listed was wrong because it was the wrong model. Anyway, if it's indeed the same that's fine (more than fine because I love the Fox shell), but I do think that the wording on the description for the telemetry functionality is a bit naughty when that stuff is sold separately and the text makes no indication that is the case.
Mar 7, 2016
Mark
3186
Admin User
Mar 7, 2016
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knightyI agree that it's not clear that you need additional items to enable the Bluetooth link. I'll have a copywriter look at it and make it clearer for the future, sorry for the confusion.
Glad you like the Fox shell! If you sent it back to us, I was planning to grab it.. my red shell is very beaten up!
Mar 7, 2016
knighty
2
Mar 7, 2016
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MarkIt's ok, I understand mistakes happen and I want to make it clear I am very happy with my purchase still! (I had a 2wd brushed slash already and this was actually the same price hilariously because prices in the UK are *absurdly* inflated for RC). Thanks for the response.
Mar 7, 2016
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