Treblab Bluetooth Headphones Discussions | Drop

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May 15, 2017

I got these last time they were on Massdrip and I'm not overly impressed. The finish peeled off rather fast, they do t come close to "cancelling noise", and the sound isnt that good due to almost anything causing drop outs and disconnections. I tried to use these while mowing my lawn and the interference caused by the engine made it pointless, so I tried my neighbors mower (a different brand and model) and they were just as bad!

TREBLAB

May 16, 2017

jimmy_74Our apology for the trouble with the Bluetooth connection in your TREBLAB RF100. It shouldn't be so much interference from the engine of the lawnmower. And how's the headset in other activities, the same issue or it's just when you are mowing the lawn?
Can you please find a minute and reset up the connection between the headset and another your device?
1. Reset the earphones to factory settings (while plugged in press/hold the power button for 7 seconds). 2. Go to your device's Bluetooth menu and delete all saved devices from the list by clicking “forget this device.” 3. Turn your device's Bluetooth off then turn back on. Treblab earbuds will be deleted. 4. Power off the device then turn back on. 5. Unplug Treblab from charging cable then power on. 6. Enter the earbuds into the pairing mode and follow instructions below for connecting.
I. Set the buds to discovery mode, by pressing and holding the home button until you see blue and red led’s flashing. II. Find “treblab” in your Bluetooth menu on your device and click “treblab.”
Kindly update us on the result, we will help.

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jimmy_74

Jun 2, 2017

TREBLABI tried re-pairing as you suggested and it has made some improvement. They no longer randomly disconnect, but still get interference when used while mowing or around other motorised equipment. Perhaps the shielding needs to be readdressed?

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TREBLAB

Jun 2, 2017

jimmy_74Thank you for the response. The mowing impacts the Bluetooth connection, it's taken into our consideration and forwarded to development team. Please let us know if you have the interference with other activities (at home or while working out). We will help.

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