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Showing 1 of 140 conversations about:
Jaimen
2
Sep 7, 2017
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Bought these (Treblab XR500) this February and now my left earbud is no longer working, before it stopped it started cutting off intermittently. Also when paired with an iPhone and it reached %30 percent battery life it would announce 5% percent battery life left and shutdown. I guess you get what you paid for which for me means skipping the next drop.
Sep 7, 2017
TREBLAB
39
TREBLAB
Sep 10, 2017
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JaimenPlease accept our apology for this trouble with your headset. But, no worries, your earbuds are covered by our warranty. Please reply to us and we will help you with ease and in no time.
Sep 10, 2017
Jaimen
2
Sep 11, 2017
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TREBLABHere I am replying, what now?
Sep 11, 2017
TREBLAB
39
TREBLAB
Sep 11, 2017
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JaimenCould you please reach out to our support team with the order number of your purchase and some details of the situation? We will help. Our email is support@treblab.com. Look forward.
Sep 11, 2017
Jaimen
2
Sep 12, 2017
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TREBLABI already did and they are sending me a replacement pair, thanks!
Sep 12, 2017
Aaron2472
2
Jan 11, 2018
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JaimenI know this is 18 weeks old but the same exact thing just happened to my pair, the left earbud stopped working! I emailed customer support so i really hope they can help me out.
Jan 11, 2018
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