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RM44
118
Mar 14, 2018
Dear Massdrop, Despite giving feedback on how slow and useless fedex smart post is, why do you keep using that as your shipping option? USPS priority mail delivers in 2days (with tracking) from west coast to east coast. And you keep ignoring that option and keep using Fedex smart post. Just from Edison, New Jersey to DC, FedEX smart post takes 4 days. Doesn't make sense. If you keep using this as an option, you're going to lose customers.
Best Regards!
Satcher
1
Mar 16, 2018
RM44 Agreed, not happy about this shipping service. I would have paid extra for priority mail if I had the chance.
satseh
64
May 16, 2018
RM44I have to agree. Took 2 days to get my item from Massdrop warehouse/Edison to Queens, New York which I find almost ridiculous. By car, it is less than 1hr drive, 90mins in moderate traffic. Please explore further shiiping options if possible (Not a great deal breaker since there have been great drops, just something to look/search into).
kevin8715
82
May 16, 2018
RM44TBH, they should offer multiple options with smartpost being free while priority is the extra cost.
satseh
64
May 16, 2018
kevin8715I sure wouldn't mind paying extra depending on how much I am saving or if the item is worth to get it ASAP like their collab. series.
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