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schiller
13
Dec 1, 2014
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do you have to send in ear impression or is it just a option
Dec 1, 2014
Danny_Liu
1106
Dec 1, 2014
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schillerHi Schiller,
Since everyone has a unique ear shape, we'll need ear impression from every member that participates in the drop so that the CIEMs fit you perfectly upon production.
Dec 1, 2014
schiller
13
Dec 2, 2014
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Danny_Liuwhere do i ship it to
Dec 2, 2014
Danny_Liu
1106
Dec 2, 2014
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schillerOur logistics team will be emailing all drop participants with instructions soon after the drop ends to provide specific instructions, so sit tight!
Dec 2, 2014
schiller
13
Dec 2, 2014
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Dec 2, 2014
wild_one
236
Dec 2, 2014
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Danny_LiuHow soon? Is it the usual 3 day wait before we're told the order was placed, or will it be after the payment is processed?
Dec 2, 2014
Danny_Liu
1106
Dec 2, 2014
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wild_oneHi All,
Quick update. Our logistics team will be in touch tomorrow with the 24 members that have participated in the drop with instructions on where to send impressions and deadlines if you want to catch the first batch being sent to Ultimate Ears.
On another note, we're extending the drop for 7 days by multiple requests we've received which has been OKed by the manufacturer. However, this extension will have no impact on the scheduled first batch send-in date, so the timeline for you early adopters to receive your CIEMs remains unchanged.
Assuming you turn around your impressions quickly, it's very possible that they'll be at your house before we ring in the New Year.
Thanks for all your support!
Dec 2, 2014
money4me247
228
Dec 4, 2014
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Danny_Liudo we get impressions before we join the drop? what is the deadline for impressions?
Dec 4, 2014
Danny_Liu
1106
Dec 4, 2014
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money4me247You can get impressions whenever you feel comfortable during the process, but you don't need to have them in hand before joining the drop.
The first wave of impressions is being sent out to Ultimate Ears on the 16th of December. That means members should get their impressions to us by then for the fastest turnaround time. After that date, we'll have two subsequent deadlines to get impressions to the address provided, no later than mid January.
Dec 4, 2014
DTroker
7
Dec 5, 2014
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Danny_Liu@Danny_Liu can we send our impressions directly to UE for the massdrop?
Dec 5, 2014
Danny_Liu
1106
Dec 5, 2014
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DTrokerHi DTroker,
This is only possible for the members who go directly to UE in Irvine for their impressions. They've asked us to handle the logistics of shipping batches to them, and then receiving the finished products and distributing to our members.
It sucks that this increases lead time by a bit, but will ensure a smooth process for all involved.
Dec 5, 2014
DTroker
7
Dec 5, 2014
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Danny_LiuAh makes perfect sense, will we be getting an email on the address to deliver the impressions to?
Dec 5, 2014
wild_one
236
Dec 5, 2014
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DTrokerYou should be getting an email the following day after the drop ends, so if you want to be part of that first batch, you should be ready to send it off such that it arrives by Monday. I'm just hoping that they drive it over to UE instead of shipping it over, since that'll take an extra day on top of the extended lead time.
Dec 5, 2014
DTroker
7
Dec 6, 2014
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wild_oneJust to clarify, arrive by Monday the 8th or Monday the 15th?
Dec 6, 2014
wild_one
236
Dec 6, 2014
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DTroker15th, since they'll be sending it off on the 16th. Not sure if it'll be morning or afternoon, but better early than late.
Dec 6, 2014
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