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mallenbiker
2
Jul 6, 2018
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got mine in May, used them with mike cable for about a month. no issues, decent sound for $175, but definitely not worth retail 399 price. Thought I might get some improvement with the non mike cable so tried to switch it out, but no sound from left IEM. Was worried that maybe I broke the IEM, so swapped in the miked cable and got left channel back. So i have a bad cable. - figure no big deal , easy replacement under warranty. Spent 45 min trying to explain to some foreign girl on tech support line. After emailing my rcpt, i was told they can either replace the entire system or I can get a 3.5mm housing replacement. Clearly makes no sense as the 3.5mm housing is molded in to the cable and not user replaceable. Had a similar issue with my Klipsch X10, and 5 m call with support and new replacement on their way. UE support really sucks.
Jul 6, 2018
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