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benhourigan
12
Jun 28, 2018
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benhourigan
12
Jul 17, 2018
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benhouriganUPDATE. After testing the keyboard for a few days, I discovered that at least one key (semicolon) registers multiple keypresses. I tried to resolve this issue with KBParadise support and could not, to my satisfaction. I’d therefore not recommend this board, and possibly not recommend KBParadise generally, until they change their policies relating to defective keyboards.
KBParadise support asked me to try a firmware upgrade, but the utility they provided reported an error (“could not connect to chip”). Their remedies suggested were:
- Solder new switches (provided by them) into board (not acceptable as I don’t know how to solder and don’t have the equipment; also doesn’t really make sense for a non-kit product) - Send board back to them at my expense (with palm rest or keychain offered as compensation)
Neither of these are acceptable to me, particularly as I would lose more money (in time lost) in doing these as I have spent on the keyboard. Returning the keyboard to me in Thailand (for example) would likely also incur further costs in customs duties, because of the unfortunate import-tax regime here.
It’s a disappointing outcome, as I really like the keyboard, but it ought to have worked first time, or have been replaced if defective with minimal work and expense on my part.
KBParadise support asked me to try a firmware upgrade, but the utility they provided reported an error (“could not connect to chip”). Their remedies suggested were:
- Solder new switches (provided by them) into board (not acceptable as I don’t know how to solder and don’t have the equipment; also doesn’t really make sense for a non-kit product) - Send board back to them at my expense (with palm rest or keychain offered as compensation)
Neither of these are acceptable to me, particularly as I would lose more money (in time lost) in doing these as I have spent on the keyboard. Returning the keyboard to me in Thailand (for example) would likely also incur further costs in customs duties, because of the unfortunate import-tax regime here.
It’s a disappointing outcome, as I really like the keyboard, but it ought to have worked first time, or have been replaced if defective with minimal work and expense on my part.
bamdad
29
Jul 23, 2018
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benhouriganwell i see your point, but this is not really kbparadise's fault, the matias quiet (linear and tactile) switches tend to chatter sometimes. i think it has something to do with the factory-applied lube. i don't want to change your opinion for better or worse, but let me offer a simple remedy:
- remove the keycap from the affected switch
- drop a few drops of isopropenol into the switch on the top side of the slider
- mash a switch about 50-100 times
- reattach the keycap
usually works for me. if this doesn't help try opening the top of the switch with two toothpicks (you can find the method online, search for ALPS top-mod toothpick), then dip a q-tip in isopropyl alcohol and carefully clean the metal contacts. you can even try bending them a little apart from each other, but be extra careful. then re-attach the switch.
had to do this with 2-3 switches but aside from that the board is perfect. of course i also dampener-modded mine, but that's another story.
usually works for me. if this doesn't help try opening the top of the switch with two toothpicks (you can find the method online, search for ALPS top-mod toothpick), then dip a q-tip in isopropyl alcohol and carefully clean the metal contacts. you can even try bending them a little apart from each other, but be extra careful. then re-attach the switch.
had to do this with 2-3 switches but aside from that the board is perfect. of course i also dampener-modded mine, but that's another story.
dolljoints
155
Sep 7, 2018
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benhourigani'm not bamdad but yeah isopropyl alcohol's chemistry name is isopropanol (the -ol suffix indicates that it's an alcohol, as butanol is the alcohol from butane, propanol is to propane)
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It’s currently my second-favorite keyboard, after the HHKB Type S that I use as my daily driver. In some ways, I even like it better: the Matias Linear switches feel more responsive, like they actuate higher up the keypress than the Topre 45g switches in the HHKB. I like the light key-feel, and the keyboard is very quiet compared to my Matias Tactile Pro (with the clicky tactile Matias switches). The dip-switches give some good layout options, and with a bit of work in Karabiner, it’s very much like the HHKB now. Also works with a USB adapter on my iPad, which the HHKB doesn’t.
If I have a gripe with this, it’s that some of the keys are a bit squeaky and rattly. The space bar is squeaky, and right shift rattles. Not sure if this is something to do with the stabilizers. I also miss my usual PBT keycaps—my fingers feel sweaty typing on this now. Good value, though, at the USD 89.99 I paid for it, ex. shipping. Would recommend as a way to try Matias Linear switches.