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Heliosiah
20
Apr 19, 2018
Did I mess up with my order? Is the 3.5mm smaller than the 2.5 trrs? That seems counter intuitive to me, mayube I just don't understand properly.
If that was a mistake on my end, can anyone show me a cheap adapter to use this small 3.5 on my iphone, thanks.
ByChance
4
Apr 19, 2018
HeliosiahI ordered a 3.5mm as well and got a very small jack that looks like 2.5 as well, so you're not the only one. Either we both made the same mistake or somebody else messed up. I've emailed and messaged massdrop and haven't gotten a response yet.
Heliosiah
20
Apr 19, 2018
ByChancelemme know how it goes. also where did you contact them under, did you go through the transactions page. their contact system is a little convoluted to me.
SciHobo
168
Apr 19, 2018
HeliosiahUh oh, I just got mine and I ordered a 2.5mm 2pin .78 mm cable and got the 3.5mm version instead. Looking like it wasn't an isolated problem and the reverse happened to others like yourself.
The 2.5mm mmxc version I ordered came as expected, but I got a 3.5mm when I ordered a 2.5mm in 2pin .78 mm.
Hopefully this only effects a few of us.... The 3.5mm is trs with 2 black bands on the connector, the smaller 2.5mm trrs has 3 black bands on the connector. Yes, there are adapters, but they cost about the same as these cables. Just double check your order was for a 3.5 mm cable and contact support, I already have.
Meringo
166
Apr 20, 2018
SciHoboI got a 3.5mm 2-pin instead of a 2.5mm balanced 2-pin. Waiting for Massdrop to respond. Considering how inexpensive this item is, it's not exactly a cheap mistake for MD to be making due to shipping.
SciHobo
168
Apr 20, 2018
MeringoThey responded that they are refunding my money and letting me keep the wrong cable. Guess I'll catch the right one on the next drop.
They also said they were aware of the issue, sounds like a Drop they're going to lose money on...
Meringo
166
Apr 20, 2018
SciHoboguh... that's upsetting. I have plenty of 3.5mm cables, wish I could have just received what I ordered -- especially since we had to wait for them. But what am I to do. Hope they respond.
SciHobo
168
Apr 20, 2018
MeringoYeah, you can get them on AliExpress for about the same as the drop. Honestly I just ordered them through massdrop out of laziness as I don't usually order stuff from Ali. Hopefully they open a new drop soon, or I guess we could coordinate with the guys who got our 2.5mm cables and go on the honor system and just eat each other's shipping cost. Any takers in the Continental US?
Probably would fit in a standard envelope. Honestly, I don't need another 3.5mm SE cable. I have plenty of them just like you.
Meringo
166
Apr 20, 2018
SciHoboI think I'd be down for this. MD just asked me for proof. Guess MD doesn't trust their customers -- about a widespread issue. I just got back from a biz trip, disappointing to be greeted back with the wrong item upon opening, and then have the MD think I'm lying.
gosueric
25
Apr 20, 2018
HeliosiahMine just arrived and I got 2x 2.5mms as well :/
I'd rather not have to use an adapter since I already use a USB c to 3.5mm adapter
SciHobo
168
Apr 21, 2018
MeringoYeah, I had to send them a picture. Not a big deal, but you're right, if it's something they're already figured out then why would you need to prove it....
I wonder if it was all the 2 pin cables that got reversed, somebody is in some trouble at massdrop.... Hopefully for them it wasn't a super large drop.
Heliosiah
20
Apr 22, 2018
SciHoboI don't think it's a scrutiny type of thing, it's more like sop. They need to be able to account for all the inconsistencies and then be able to track the source of the issue.
Heliosiah
20
Apr 23, 2018
Heliosiahi sent them an email and got an initial response but its been 2 days since my last reply.
SciHobo
168
May 9, 2018
HeliosiahDid they refund your money and let you keep the cable, if so, are you in the US and want to mail each other the cables we received? I have no use for my normal size (3.5mm) 2 pin cable I got, but I really don't want to have to wait for another 2.5mm cable to get here from China.... Offer goes to anyone who received the 2pin 2.5 mm version who ordered the normal 3.5mm size. My 3.5mm cable is just sitting here taking up space...
Heliosiah
20
May 9, 2018
SciHoboThey did refund me and I was thinking the same thing. I'm down if you wanna swap. I am in the US.
SciHobo
168
May 9, 2018
HeliosiahI'm game. Shoot me an email. I was just going to USPS it. starkneck82@yahoo.com (my junk mail account, I'll reply from my real email).
gosueric
25
May 10, 2018
SciHoboI was refunded as well, and I still have 2x 2.5mm cables
If anyone would like to swap, let me know, I'm in the US, thanks!
SciHobo
168
May 11, 2018
gosuericHeliosiah and I have already mailed each other the cables we got, but if you reply to other people saying they got 3.5mm cables instead of 2.5mm I bet you could find someone since most people get notified of direct replies by email...
Cost me 1.21 in postage to mail a padded envelope to heliosiah... Most people who wanted 2.5mm cables probably already have all the 3.5mm cables they need, so I'm sure you'll find takers. People who wanted 3.5mm cables probably don't have devices with a 2.5mm balanced out... So they're equally useless to both groups.
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