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Showing 1 of 132 conversations about:
dosabogado1
10
Jul 7, 2017
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I got the watch extremely quickly in July 2016. It worked fine for about 2 months and then started losing time. I took it to the Victorinox outlet to be fixed under warranty.
Not surprisingly, the product that we received was sold by an unauthorized seller. If I want to fix the watch, I need to pay 250 for part (the movement) and labor. I was also told that, based on the serial number, the watch was 3 or more years old and thus outside most warranties anyway.
Needless to say, I don't see myself participating in another drop.
jakenewman
67
Jul 31, 2017
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dosabogado1This is so typical of the watch industry and part of the reason why they are failing so bad. You should take your watch to a repair shop and get it fixed. The movement on this watch costs $60 online to completely replace and you could probably find it even cheaper. The total cost of the repair should be less than $125.
I know repairing a new watch for this price is not ideal. My comment is much more about how Victorinox are a bunch of idiots to lose a chance to have you as a loyal customer by not providing you with service just b/c you bought this watch at a discount.
I know repairing a new watch for this price is not ideal. My comment is much more about how Victorinox are a bunch of idiots to lose a chance to have you as a loyal customer by not providing you with service just b/c you bought this watch at a discount.
Acis
Aug 1, 2017
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dosabogado1Being three years old doesn't take it out of warranty; a warranty runs from date of sale, not date of manufacture.
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