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Mush1
0
Nov 13, 2017
Any idea of ref. number?
And what about warranty?
Veinlk
1
Nov 13, 2017
Mush1 241524.
Did some digging regarding warranty, this is what Massdrop says: "Some products purchased on Massdrop include a manufacturer's warranty. These products will have the warranty listed on the drop page. Products that don’t come with a manufacturer's warranty will be subject to a 30-day return policy."
And this is what they say about the 30-day return policy: "We only offer returns for items that arrive damaged, defective, not as advertised, or missing components."
Basically, I don't think we should expect any sort of warranty unless stated otherwise on the description page, which is a bummer in this case...
Valtsu
1
Nov 15, 2017
VeinlkI bought Victorinox Chrono Classic from here last december. Few months later the movement broke and massdrop replaced the watch without hesitation
cgalny
157
Dec 21, 2017
ValtsuReally? I love Victorinox Swiss Army watches, and have several, some of which I bought on MD. I've never seen MD offer any kind of warranty on VSA watches. Their 30-day return policy is better than nothing, but not much. I'm surprised that MD would replace the watch beyond 30 days.
leeA
28
Dec 21, 2017
Mush1MD support pages state that unless a drop’s page explicitly states there is a warranty, then there is no warranty
Valtsu
1
Jan 1, 2018
cgalnyYes I got my watch replaced