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Twebs
6
Jun 18, 2018
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Well, @ViotekUSA I had to RMA my new GN32Q a couple weeks ago after buying directly from Viotek's website. Horrible ghosting made it a worthless monitor for any kind of motion. Especially gaming. RMA'd the monitor after I had asked for a Full Refund. They assured me they could fix the problem. The OverDrive apparently wasn't working.
I received a monitor today it was not my old monitor, but instead a brand new replacement. Problem is, HORRIBLE GHOSTING... If I run the UFO ghost test I get a black shadow smear over half the width of the ufo spaceship, ghosting behind the spaceship. This makes any text whatsoever unreadable when any sort of motion happens on the monitor, be it from scrolling on a webpage (no matter what speed) or playing games. The blur/ghosting is the worst I have ever seen. It's ridiculous. Oh, and on this new monitor I can not set anything at 144hz, if it goes above 120hz I get massive artifacting and flickering on the bottom half of the screen.
I took a chance on Viotek. So far it's cost me a bit of time and money. And I've seen no return value. I am extremely disappointed and unsatisfied with this garbage. Can't even be used.
Jun 18, 2018
Twebs
6
Jul 11, 2018
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TwebsAfter the second RMA Viotek gave me a full refund. Product Quality control may be shit, but the Customer Support wasn't too terribly bad. They were quick issuing RMA's and the refund took about a week.
Jul 11, 2018
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