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HeatherV
522
Operations
Sep 22, 2016
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Thanks again for joining this drop! We have submitted the group's order with the vendor for the Vivo Dual Monitor Gas Spring Mount w/USB 3.0 Hub and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will ship the individual orders directly to you. The current estimated ship date is 9/30.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 9/30.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
Sep 22, 2016
Whensgen
15
Oct 7, 2016
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HeatherVAlright, where's our update? This has been a ridiculous wait time, there's been a shipping label since 9/12, no communication.
Oct 7, 2016
HeatherV
522
Operations
Oct 7, 2016
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WhensgenHi @Whensgen ,
All of the orders have been shipped for this drop. It looks like you actually participated in an earlier drop for this product. Please contact Community Support using the “Contact Support” button in your transactions page (http://massdrop.com/transactions) so that we can help you with your order.
Oct 7, 2016
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