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Showing 1 of 19 conversations about:
Kiel
60
Feb 17, 2017
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I just got my shipment notification - three days early, even!
Feb 17, 2017
OE800
122
Feb 21, 2017
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KielBut did you get a key in your package? I don't seem to have.
Feb 21, 2017
Kiel
60
Feb 21, 2017
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OE800I did, it was packaged in a clear plastic envelope which I believe was inside the drawer of mine. There was an abundance of packing material so double-check that it didn't get set aside with that.
Feb 21, 2017
OE800
122
Feb 22, 2017
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KielNo such luck. Triple checked packaging and inside the drawer as well.
Feb 22, 2017
Ferix9288
2
Feb 26, 2017
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OE800Hey OE800, I'm on the same boat. Didn't receive a key in my collector box either... Double checked all packaging and inside drawer. Nothing.
Feb 26, 2017
praxedis
0
Mar 5, 2017
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Ferix9288missing a key here too... how did you all resolve this problem? Thanks.
Mar 5, 2017
Ferix9288
2
Mar 6, 2017
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praxedisSent an email to https://www.massdrop.com/support and got communication from their support. They're still working on resolving the missing key issue but you should notify them that you're missing one too.
Mar 6, 2017
OE800
122
Mar 6, 2017
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praxedisI contacted Volta directly and have my watch box key already. When I opened the display top, my original key was in there LOL.
Mar 6, 2017
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