Waffle Key Studio Rosette Artisan Keycapsearch

Waffle Key Studio Rosette Artisan Keycap

Waffle Key Studio Rosette Artisan Keycap

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Not bad for the price . I dont expected it look like stock image.
Sent from Vietnam.
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First of all, I apologize foe the inconvenience and loss, and I am willing to take all the responsibility. I’m going to review my mistakes here. As the pure handmade products, I have no contact with so many orders. and my thought is so idealistic that there are many problems during the production process. finally it caused irreversible results. > Because of design errors of mass production mold, my first attempt was delayed. After I installed it on the keyboard, I found the opening at the bottom appeared migration, leading to the installation of the keyboard will appear cat on phenomenon.SO we destroyed all products from, the new beginning. Because of shrinkage and other problems, the chrysanthemum has been reaming. Resulting in the final product chrysanthemum stem part will be very unappealing. Including the production of color deviation, there are my responsibility . Again, I apologize for all the buyer here sincerely.
I still haven't received mine yet.. anyone else in the same boat?
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I got mine. Sorry yours hasn't showed up :(
Papajoe
TTTT-TTTT
I got the refund, but still I'm disappointed cuz I like the idea so much and it came out so bad.
Thanks MassDrop. Got a refund. Waffle I don't know what happened but you should have just said no when they came out like this. MassDrop shipping team, please look at other artisan keycaps and if they look like this Waffle one, call someone and don't ship them out. Let's stop keycap abuse folks. :D
I'm not sure what I expected but the quality is well... bad to say the least. The finishing for the cap's underside is terrible. The actual rose petal bits feel incredibly fragile. I was terrified that I would break them off when I tried to remove the keycap from its box.
Why is it so loose when I stick it on the keystem!? I'm incredibly disappointed.
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kaitensoshi
wow 1st one in this colorway that doesn't look like some1 spilled ink all over it. Now I'm genuinely just curious how the Rainbow one look like
The color is nowhere near what it was supposed to be. The cap can barely eve stay on a keyboard, because the stem is so loose. The entire cap is lopsided. We had to wait 2 months past the original ship date. Terrible experience
IanHop
Update: I did receive a refund. The seller could have prevented a lot of headaches by at least making sure the stem was the correct size.
just received it and same problem... 1. color didnt match the photo in md 2. the stem too loose
Came to say please kill me for having wasted money on this. Firstly. The colors, not even close. And I'm colorblind. Secondly. The quality. Looks like it melted. Thirdly. The symmetry of the underside. My god I have never seen an uneven sided keycap. Ever. Fourth. Kill me. Fifth. The packaging. It was so far down in the foam I had to remove the foam to get it out. Sixth. Sorry Waffle. But you should be called Wiffle. Because that's the sound I'll make anytime I see you or a waffle forevermore. I don't hate on artisans or artists but this is just pathetic.
MassDrop. Don't make me send a ticket. Just give me store credit. Thanks. Let's not waste your time or mine. Since mine was already wasted.
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BrainFlush
damn... that's an ungly keycap. don't worry I bought the same keycap, fairytale, paying extra for that rotten puke shaped key...;; I want to request for the full refund but mine didn't even arrived yet...so even more waiting for me..;;
BrainFlush
@BrainFlush Sucks, sorry you got screwed on this. Hopefully Massdrop issues you a refund or something.
Hey everyone,
Thanks for flagging to us here about this drop, we are aware of this issue and is working with our support, logistics and vendor on it. If anyone that have received their artisan and is unsatisfied with the quality, please contact out support team through your transaction page. Apologies, thank you all.
Xi
XiK
See my post. Then kill me.
Maybe I should eat it because it's that toxic to even own. Didn't even try it on my board and my board is a vomit build of artisans.
Who actually said these are ok to distribute or was this a "it's been too long let's just send them out and deal with the repercussions later" kind of thing?
Regardless of your answer or silence. You know I support you in multiple ways. But this. Jesus. Like seriously. I'm not sending a support ticket. Just send me a refund. ;) Not blaming you directly, I'm blaming MassDrop and Waffle. For reasons already mentioned by others and posted above. Sad.
BrainFlush
Yo yo yo reach out to support for a refund :) Sending you love and regards. Many sorries. We'll do better.
Please don't do anymore drops with this company unless you can force them into some sort of quality assurance. Holy hell is this disappointing. I just wasted about $40 + shipping to end up receiving two keycaps that don't even fit on the stems they're designed for (just like everybody else, it seems). So not only did we all have to wait the grossly underestimated shipping period, but we all got shafted as well for doing so.
scroats_mcgoats
is it even possible to return these anymore
scroats_mcgoats
I made a support request, so maybe if we all do it, it will be resolved.
@MikeMD @WoodLab KevinFeeling underwhelmed is not even the proper way of describing how I feel right now, more like being royally scammed. I'm so angry to have purchased these keys and this is my very first time ordering artisan keycaps. Do not make business with this vendor again. I bet getting my money back is impossible.
They're NOT keycaps. They don't stay on the stem, as a keycap maker, you should expect a bit of wiggle but not to the point where they just pop right off without effort. I was patient about the delay, as long as the quality is there - I'll wait but this is just frustrating.
As for the colors, I'm disappointed because they're not as vivid as the photos advertised. So they keys look very monotone/bland. Yes there are variations of shapes and color placement, but I'd expect the same level of saturation so I'm thinking the images were heavily edited.
You want proof?
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Notice the loose spacing in the stem area, versus my Pok3r keycap stem in white. Inconsistencies in the square shape at the bottom. Colors are muted or monotone. Honestly, I would overlook the colors if it weren't for the crappy stem construction, I would have let the issue go if it would stay on my keyboard but I just can't use these!
Here's a video to show how loose it is: https://youtu.be/rVwZWYJHK9U (Portrait mode pre-warning, watch on Youtube if you can)


EDIT: Made a support ticket and Massdrop was very quick to address it and give me a full refund back. +1 to Massdrop, -infinity to Waffle Key.
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Cherubyx
Your video should have been black and white and silent because your finger expressions were epic to the point of the 1920's tipping their hats in tribute.
This cap needs a grave. A MassGrave.
BrainFlush
Haha you're too kind. :)
Same issue as everyone else, it is too loose to stay on the stem. Pressing the key makes it pop right off. It does look a bit different than the image but I was expecting that because it is handmade. I still really like the way it looks despite being different from the stock images. Not sure if I'm going to return it or try to fix it myself.
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xzm12345
Looks like this Waffle is flat as a pancake.
So mine arrive today. (+) Overall, it is ok, I was expecting the petal to be more flexible but it's hard plastic (so look like It's not gonna be my escape key) Look really good with backlit, kinda debating between Midnight and Sunset color way at 1st but glad I made a good decision (The Sunset one still look awesome though) (-) Stem is kinda loose tbh, the Seacap above it have 2/4 of the stem leg bronken off and it just as easy to remove. The center of the rose doesn't have the greenish color like the sale picture though... Pictures took by an Iphone 5 so I look preaty crap lol
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golden_bull_95
Hey, message the maker about the seacap--she is improving the stems and has offered me a free replacement.
I got the Titanic cap and it's a lot more pale than the picture. The picture showed it to have a deeper pink in the middle but this is just a pale pink, which isn't too bad. The stem is alright, no noticeable cracks, but it does sit a bit loose on the switch. Not loose enough to be easily pushed off, but it does wiggle a bit. I'm just happy the cap is whole.
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And if you want to see how it sits on my keyboard
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The backlighting helps give the cap a nice rosey little glow, which I enjoy. Probably can't tell from the bad photo quality though. edit: if you touch the cap directly on top and in the center, it's fine. The side petals are kind of sharp and feels like it can splinter off if you push too hard on them.
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Yeah forgot to mention that too, it was the biggest pain taking it out of the box! Sorry to hear about your petals. I've been using mine on the escape key and press on it from time to time, nothing's splintered just yet (fingers crossed)
That's awesome, hope your wife enjoys her new board when it is released! You might want to wait a bit on this cap... a lot of people having really bad issues with it so unless they really change it, I wouldn't recommend buying it
For the price its alright. Agreed, my stem is loose and I have brushed the cap off the switch a couple of times. Going to have to find it a home on the board that isn't used much. Not too bad looking; it's mainly the loose stem that I am most displeased about.
Hey Massdrop, please do not do business with this manufacturer anymore. I don't have pics of the one I received at the moment, but the quality of the keycap is absolutely despicable. Same as the people that posted already, my keycap is too loose to stay on the keyboard's stem and it's not even rectangular..
Really? 1+ month of delay and what have we? fucked up stem, wont even stay on any switch; the side of the keycap isnt even rectangular?? do you have no quality control massdrop??
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macaron_moon
Let's be honest here. I'm also blaming MassDrop. But seriously. Let's look at the maker. Who in their right mind as an artisan would even think sending these caps out in the first place would be a good thing? Only an idiot or a greedy fool. I'm going with the former.
Granted MassDrop should have just shut this down before we got them. As I would gladly have taken a refund plus credit versus being ticked off as I am now. Yet here we are. All of us screwed. :D Deflowered* My bad.
Very underwhelmed. Ink pooled in the petals of the flower and looks like I was typing while eating blue Cheetos. The stem barely fits on a switch and falls off if you so much as touch it.
Worse, there's a weaponized resin pike that's in the exact position to skewer my finger if I do try to touch the key. I know that Massdrop didn't make the keys themselves, but they always have a "processing and QC" period which I'm fairly certain has no actual QC in the process.
I paid relatively little for an artisan keycap that's supposed to be more form than function, but I feel like this keycap accomplishes neither form nor function.
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Left is the promo shot, right is actual. This was the "midnight" colorway.
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inazuma
Have the same color and it is definitely some janky workmanship. The stem at least fits no problem, but not at all snugly. Not really sure how they screwed up the bottom of the keycap so badly.
inazuma
So mine arrived in Singapore last week but it was only delivered to me yesterday. Overall I have mixed feeling about this keycap. Btw this is the "midnight" colorway as well. It will not look the same as the prototype advertised, since this is probably handmade, and I really love the outer appearance of the keycap. But the standard complaint is that the stem is loose, but not as loose as other keys reported by other fellow buyers though. Here are some photos of the keycap out-of-box.
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And here is the keycap on my CMStorm Masterkeys Pro S: https://www.youtube.com/watch?v=88IJaJqTglU Overall not a very bad experience, but there are things left to be desired. I do expect more from the delay, but I would not say that I hate it. Hopefully the maker would issue a free replacement, but in the mean time, I will contact MassDrop support haha.
P/S: And whoever designed the box, I get that you want to protect your fragile key, but it is damn hard to get the key out =.=
My key doesn't look too good. :/
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Agreed, I'm not sure if massdrop pressures them for time, or if the manufacturer sets the date, If the latter, it's pretty bad on them for being so willing to ruin their reputation.
Keth
I don't think no pressure could've fix this situation cus it was already 2 months past the initial est. time. I think even with 3-6 months delay, results would have been same with this vendor.
Also Rosette Plus version(crystal rosette)
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COMING SOON!!!
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Looking back at this post its actually extremely frustrating that you would be advertising new keycaps in a discussion about people not receiving their keycaps for months after the expected shipping date. And now that everybody is complaining about how the quality of the keycaps you have delivered is downright awful (and seriously on the edge of false advertisement) , you have gone completely quiet.
I, and most likely everybody else who participated in this drop, will never do business with you again. And I'm not saying that because I'm angry, I'm saying that because I hope it changes how you do business going forward in life. I hope you realize how incredibly irresponsible you have been this entire process and learn from it, so you dont end up screwing over future customers as well. If you werent properly ready for a production size larger than like 20 keycaps, you shouldn't have done the drop in the first place.
scroats_mcgoats
Honestly though, what was the TWO MONTH delay even for? Cause it definitely wasnt for quality control. Did it seriously take you two months over schedule to produce every single one of these keycaps? Cause if so, that just further proves my point that you werent ready from a business perspective to be on massdrop.
I just got my shipping email, I guess they're rolling out smoothly now. FYI I live in Canada east coast.
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Ouch! My two previous transactions were delivered in 2 weeks or so. I'm surprised it takes so long for BC.
Cherubyx
Well.. on the other hand if I order something from Aliexpress it comes within 10 days at $0 usually. > m < so that is good.
My last two drops = one missing, other one after 1.5 month came defective... so as for the regular drop it's MD's last chance to convince me XD. Also I have Miami Dolch BaresX MassDrop produced travelling somewhere in NY now so looking forward for it (it says it will be here by late next week). Also...GMK Oblivion from Keyclack.... But main point is that this is possibly my last regular drops if the keycap come damaged or defective or missing lol;
Good news! Just got the email from MD that my rosette is shipping to me, so it looks like they are starting to go out.
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I wasn't the one who stated my drop count as a defining metric, but I thought I'd throw fire at fire because obviously @Plagway thought that would be a good time.
You're right, but let me say this: this is capitalistic society, and unfortunately for you the alternative is... that there is no alternative.
You can go to Geekhack or random XYZ pop up shop keyboard website and take your chances. I'll let you do the math, but you're far more likely to be scammed and end up with nothing that way whereas Massdrop's biggest crime against humanity is "poor communication" (which you'll also get on Geekhack) & no buyer protection which you will NOT get here.
So please, @luv_sic , if you were that upset over the delay- why didn't you ask for a refund?
Massdrop is obviously successful, and it's got a pretty thriving community. So let me ask you this again, if keyboards were life or death- what are you gonna do?
schoolbus
When I was stating this was my 3rd drop all I was doing was providing context that I understood the fundamentals of how Massdrop works. Using other sites as example to compare to Massdrop has literally nothing to do with the Customer Service that Massdrop provided in this instance. Just because we were upset over the delay doesn't mean we still don't want our key caps. Now calm your ego down before I see you on /r/iamverysmart.
Holy crap I totally forgot about this drop...
Arrived at New York!
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and slow, too.
why_are_you_buying_this_keyset
Who you callin slow? Hopefully you're talking about the kids and not yourself. And you know damn well it isn't I that you are calling slow. Have a good day you weird soul.
Have these shipped? Still never got any tracking info.
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it's for massdrop. We've got a bit more waiting to do, unfortunately
Zomgalama
Good deal thanks for the update!
so have these shipped? @MikeMD @WoodLab Kevin
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i believe he is referencing the cat keycaps @Wikki
Thanks.
Hey Everyone,
We got word from our partners and it looks like they are working really hard to get these shipped before the end of the month. Everyone is pushing to get these on their way to you before the upcoming holiday. I want to apologize again for the delay and lack of a timely update. We are currently in the process of reworking the updates to try and keep you all as up to date as possible. Thanks! :)
EDIT (10/2/17): The vendor has confirmed the shipment is on its way to our warehouse. Once they have arrived and are QC'ed they will be on their way to you. Happy Monday!
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I get that they take a while to make, but they need to do better estimating the time that it takes to make them. It took almost twice as long as the estimate.
pesti1ence
Ask for a refund. Plenty of people will buy this in the MassDrop bazaar. If delays bother you so much. ;)
Hey Everyone,
Sorry for the lack of any updates. I'm working with Xi who is in contact with the artist as we speak. Due to the time difference it may be a little bit before we have anything concrete to report. We are aiming to have a more complete update for you tomorrow. Sorry again and stay tuned.
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MikeMD
oh tks for the update, hope to have more info soon but it kinda look like it's gonna be delayed for a while cuz look like waffle is doing the cat one 1st
MikeMD
Today is tomorrow, update?