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Chriva5
20
Sep 18, 2017
So this is Vortex Pok3r without keycap labels for more money?
LD_Type
257
Sep 19, 2017
Chriva5Well you also get a 2-year warranty which WASD Keyboards will actually honor. My experience with Vortex is that warranty doesn't mean anything to them. One of my Vortex Core was acting funny when it comes to programming and I hit them up on Facebook. It takes them two days between each messages and even if I immediately reply, they usually don't get back to me right away. They wanted me to ship my Core overseas to them in Taiwan, which would have cost me over half the cost of what I paid for the keyboard. I think Vortex is great in every other aspect, don't get me wrong, just don't expect them to help you out when something goes awry.
All my friends with WASD Keyboards have had very nice experience with the customer support. They were quick to respond and respectful. I wish they offered more Vortex keyboards other than the Pok3r.
youngheart80
1
Dec 11, 2017
LD_TypeI'll add my testimonial as well. Had a control board start to fritz on my Wasd Code - contacted them right after the two year period. $10 in shipping and I had a repaired board back. They were great.
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