Hello, I just joined, primarily for the audiophile products. Looking at purchasing the NHT C3 speakers for our new living room. Space is about 15 feet wide by 33 long and they will fire long ways. Space is just for general listening, music room with all equipment is downstairs, so hoping they will fill it with sound nicely. Cheers.
Mar 18, 2024
Continuing the conversation with Jodi: so I ask if the bar code sticker inside the box is good enough as proof of purchase, surprisingly, the answer is that the bar code is not proof of purchase. Apparently, any one can have the bar code and it is not proof of purchase. And without a paper that indicate the price you paid and the address it is shipped to, there is apparently no proof.
Well it is my mistake as a customer to threw away my receipt but after all, I am a customer and I thought I am dealing with a reputable company. Seriously, I cannot prove my purchase without my physical receipt (a piece of paper with information on it) in this day and age!!??
Now Jodi is polite but the idea of not able to find an alternate means to handle this issue is just not customer service friendly. So I cannot say the experience is a 10/10 like other members here. Now I have to ask Massdrop support to see if they can somehow re-print the receipt. Sigh...