Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
It seems like you folks have had more luck with Westone despite Massdrop stating that: "...item did not come with a manufacturer’s warranty..." Would you recommend I reach out to Westone or do you think they'll treat this differently than the defective cable?
Finally, I'm a little concerned that Massdrop didn't state anywhere on the drop that this drop doesn't come with a manufacturer's warranty. Is that typical for drops? I feel that's important enough to put in every drop if that's standard policy. New here so just trying to figure out what the norm is.
Thanks again for chiming in. :)