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Desastor
336
Jan 7, 2017
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I am drafting a letter to Westone explaining the difficulties that some of us having w/the unit. I'd welcome any of you that have problems w/the unit to send me an email via backchannel w/the exact description of the problem you are having (in your own words please). Please know that I will include each of the emails I receive in my letter to emphasize that this is a wide spread issue w/this specific drop, statistically speaking. I have opened the email account westonew3kaputt@gmail.com just for that purpose. Please ensure that your emails are appropriate as I am not going to edit them. If you want, please provide me with your email addresses so that I can ff you any responses I get from Westone. The goal of my letter is to convince Westone to research the issue so that, if it is a cable problem, it could be possibly resolved by Westone just sending a cable replacement instead of us having to send the unit.
Best
Jan 7, 2017
Chapple
6
Jan 8, 2017
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DesastorI sent you an email, and I would appreciate it if you kept me updated on the development.
Jan 8, 2017
Desastor
336
Jan 8, 2017
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ChappleSure thing
Jan 8, 2017
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