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XDuoo XD-05 DAC/Amp
XDuoo XD-05 DAC/Amp
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Even if GearBest has it cheaper, cheaper than I've seen anywhere else, is GearBest a good site to buy from? There are lots of negative reviews about them and their customer service. If something sucks about the product would it be easier to deal with GearBest or with MassDrop? Also, and I admit I have limited knowledge, would we be assured of getting a legitimate product through Massdrop as opposed to GearBest? I'm sincerely asking, as your experiences with either company will help me make my purchasing decision.
One thing about it immediately is that GearBest is shipping direct from China via unregistered AirMail. If your package gets lost in transit... Who knows.
Ordered 20+ times there. When I had issues, they promptly took care of them. Plus if you get shipping insurance, they'll just refund you fully (via GearBest wallet though) or send you another unit in case it gets lost or comes defective, no need to send it back. Did this thrice (twice for defective products, once for a lost package) and never had problems.
Re_GearBest Shipping. You have shipping choices (what a concept!)..its a dropdown box. Choose Unregistered, Registered (same cost for me) or DHL Express (like $4.50 for this option, not free). DHL took less than a week. I do not know what happens if you have problems. Massdrop service is probably a lot better.
I've had similar experiences using DHL and USPS. Neither are my first choice. DHL also tends to hand-off to USPS since they don't operate in the States nearly as much.
I've also had mixed experiences ordering direct-from-factory type sites, either through stores like Gear Best or using TaoBao ebay, etc. Buyer beware, and all that; I'm still interested in it, but not sure how much I want to gamble right now haha
I agree, I have friends who ordered from there, the product said in stock, then didn't ship for 5 weeks and took another 10 days to come in. This was around the chinese new year timeframe so that was probably a significant factor. I don't like ordering from companies outside of the US for anything over $100. Return situations can become quite annoying and there is little legal recourse against international companies.
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