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XMIT
881
XMIT
Mar 28, 2018
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Hi folks - I've been reading all of your feedback below. I'm responding as able but good responses take time. I've heard privately that many folks received high quality boards that are working well! But I've also heard, privately and publicly, that there have been more than a few issues.
First and foremost, if you're not happy with your board, return it for a refund, end of story. For many supporters who are not satisfied this is probably your best option. We are working with the manufacturer to remedy these problems.
After that, please realize that Massdrop support is limited with the technical guidance they can offer. The best guidance will come from me, and be on my Web site, xmitkeyboards.com. I'm working on posting an update user manual, remapping tools, and keyboard firmwares there. Until I do so, please realize that everything posted as of now to that Web site is for Round 1, and you use those tools on Round 2 boards at your own risk.
I'm really upset about the quality issues we've been seeing. Nearly all of these were brought up with the manufacturers before, and all are regressions. I put my name on the line for these boards and my name is being dragged through the mud.
The manufacturers also read this page (they lurk quietly) so please continue to speak up if you are seeing any issues. Praise is welcome too, but please post your issues here.
Until next time, happy typing.
Mar 28, 2018
squallor
2
Mar 30, 2018
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XMITWhen can we expect the firmware updates for the round 2 boards to be publicly released? My 1800 model wouldn't change the lighting modes so I assumed it was a firmware issue, so I flashed it with the 104 firmware before reading this comment and have essentially bricked the board until the update comes out.
Would you consider making the firmware open source so that I can edit it myself if I was so inclined, even if it is not ready for official public release?
Mar 30, 2018
skriefal
0
Mar 30, 2018
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XMITI want to like this keyboard - nice bamboo case, hall effect key switches, and programmable. But with sticking tab, caps lock, shift, control, left-windows, and ALT keys I didn't get more than a few minutes into it before I had to disconnect it. How do we arrange for a return?
Mar 30, 2018
XMIT
881
XMIT
Apr 12, 2018
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squallor@squallor I have the firmwares here, just need to find some time to throw them up on the Web site. I'll post an update once I get to it.
I would LOVE to make the firmware open source. In fact, I'm committing to doing so for the next revision of these boards. But the manufacturers have flatly refused to do this. I didn't write the firmware, they did, and that was a mistake. I've since fired those particular manufacturers (with prejudice). Long term my boards will run either Kiibohd, a variant of TMK/QMK that supports backlighting, or something else.
Apr 12, 2018
XMIT
881
XMIT
Apr 12, 2018
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skriefal@skriefal Contact Massdrop support to arrange for a refund.
Apr 12, 2018
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