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Showing 1 of 56 conversations about:
gahawn
2
Mar 26, 2017
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Is the estimated ship date stil April 23? I live in the good ole USA ( yes Alaska Is part of the USA), and would hope it will not take that long.
PS I adore Massdrop, and their support and community. Anyone else from AK?
Mar 26, 2017
JonasHeineman
5987
Apr 15, 2017
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gahawnYou should have yours by now, but we gave some extra time to allow for the larger order on this and extra process involved in creating the design - sometimes Zippo makes more to fill our orders, as opposed to having them in stock already.
Glad to hear we're doing well for you! Where in AK? I spent a week in the Denali Wilderness two summers ago, passed through Talkeetna, and hiked up Exit Glacier trail on the Kenai Peninsula. Truly, the last frontier - not just a slick bumper sticker slogan - it is huge and wild on a whole different scale than anything in the lower 48!
Apr 15, 2017
ghawn
0
Apr 23, 2017
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JonasHeinemanNope Jonas not yet. I live in Anchorage Alaska. Tracking info shows 4/27. Apparently it needs to arrive USPS from Kent Washington to Anchorage.
Apr 23, 2017
Phlooke
198
May 16, 2017
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JonasHeinemanI still have not received mine yet, what do I do?
May 16, 2017
JonasHeineman
5987
May 16, 2017
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PhlookeHave you filed a help ticket via My Transactions in your member profile? That is always the place to start. If you have tracking info, then I'd also recommend contacting the carrier - most often, they need to help us both find it anyway. Sorry about that, let our support team know how we can help.
May 16, 2017
Phlooke
198
May 17, 2017
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JonasHeinemanThanks for the quick response. Unfortunately I just have the order number, since my friend owed me money he ended up buying me this lighter and leather case instead of paying me back so I don't have the purchase under my profile, I just have the info that my friend has forwarded me as far as order number, and forwarded emails, etc. I just filed a help ticket but I'm not sure if that would help them any since technically it wasn't ordered from my account.
May 17, 2017
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