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EZVIZ Mini Plus HD 1080p Wi-Fi Security Camera
New addition to the family: Tudor Black Bay Heritage 41. My brother bought this as a gift for me yesterday; it's a watch that I'd been extremely interested in since it was announced at Basel 2016, and seeing it in the metal only confirmed...
Massdrop 101: Intro to Flashlights
The Flashlight, Reinvented There was a time when night-shift security guards were the only people carrying flashlights. Even a decade ago, flashlights were big, bulky, and minimally functional. They also required huge, inefficient batteries. ...
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Massdrop x Sennheiser HD 6XX Headphones
Subject: Massdrop Customer Service Rocks
A few weeks ago my HD 6XX headphones were delivered to my doorstep (nov 14th). Exactly 2 minutes after delivery, they were stolen from my doorstep as witnesses from my Ring Doorbell security camera. I was distraught - I contacted my local police department, my post office, and Massdrop - and I even posted a link in the discussion here to the Massdrop community with a link to the videos.
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Why my opinion on this site has changed
@eizdeb - your disdain for poor customer service is undoubtedly shared by everyone, but you've misidentified Nikita's experience as such. You're not wrong, you're not stupid, and your perspective and thoughts certainly matter, but there are some dots you don't see, and they need connecting so Massdrop can get slammed where they truly deserve it. I'll take the time to share my insight on this and do my best to explain; I only ask that you...