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Isn't the foreigner not welcome here?

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I joined a drop last week (Yuneec Typhoon Q500 4K Drone). The order was cancelled for no reason. I thought the system was wrong or something. So I joined again. After the deadline, I thought the order was successful. Then two days later the order was cancelled again. And they charge from my credit card and then refund. This caused me to lose 1.5% of the cost and a little exchange loss. I wrote an email 5 days ago to ask massdrop. But I didn't get any answers. So I want to know if anyone has the same experience? Isn't the foreigner not welcome here?
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LinusBrickle
0
Oct 19, 2018
I'm in Australia and I have successfully made purchases.
Mj09110417
2
Oct 22, 2018
LinusBrickleHi LinusBrickle My friend and I have bought several watches from here. But this time they canceled my order arbitrarily without notifying me. And caused my loss. I wrote two emails to them. They didn't even respond to me. This is their arrogant attitude. If the goods you buy are fakes, guess what they will do?
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