Support for Alternative Layouts
This is a summary of how alternative layouts have been supported by kits such as Colevrak and Homing. It is not a discussion of alt layout performance and development, but if that interests you I highly recommend starting with Pascal Getreuer’s A guide to alt keyboard layouts (why, how, which one?). It’s a concise and comprehensive overview with links to some great sites that go deeper. He also has a separate Links about keyboards page. The Keyboard layouts doc he recommends explains layout goals and metrics in detail, summarizing the alt layouts discussed here as well as more than one hundred others. Sculpted-profile The majority of custom keycap sets are sculpted-profile (Cherry, SA, MT3, KAT, etc. - more on profiles generally here) so let’s start there. Because each row has a unique keycap shape, alt layouts require a unique keycap for each legend that moves off its QWERTY row. At first there were two The Dvorak layout was patented in 1936 by August Dvorak & William L....
Apr 23, 2024
For the bagged, unsorted sets... yeah, it's definitely a concern. There are more opportunities for missing and duplicate caps. 2 weeks sounds a little tight. I would hope Massdrop could allow up to 30 days for people to receive and check their orders. This is especially true for keyboard products that might not get assembled and fully quality-checked for a period of months following a given group buy. Until we get a policy update, I'd suggest checking your drops very thoroughly as soon as you receive them just to be safe.
Chuck, if your set came from SP I'd suggest shooting an email off to Melissa to ask about a single-cap purchase. They might have a few spares if Massdrop isn't willing or able to help you.
" In the event a product exhibits a manufacturing defect or arrives damaged, Massdrop will allow members to return their product for a full refund. The issue must be reported to Massdrop Support no more than 30 days after the item is received. Claims submitted beyond this 30-day period will not be eligible for return.
No replacements will be sourced. " END QUOTE
Perhaps the support person you spoke to was mistaken?