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[On-Going] New To Massdrop? Ask Your Questions Here!

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Are you new to Massdrop? Do you have a question for the Massdrop team or other community members?

Feel free to ask your questions below! (even if you aren't new to Massdrop)
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Rossmeister
0
Oct 2, 2023
Drop’s Porta Pro product info mentions a strengthening of the connecting wires, but is vague on details. Research over the internet the past few days makes no mention. On my original Koss PP’s, about the only problem I’ve had were the speaker wires pulling out of the speakers. I’ve had to send them back to Koss for repair/replacement countless times over the years. Does anyone know if Drop has addressed this one glaring problem?
Anguslee111
0
May 25, 2021
Does anyone have any idea when the halo clear/true(70) will restock?
Feynman5111918
9
Jan 21, 2021
Has anyone had experience with refurbished B-stock items, such as the 6xx?
MegaEmeraldMan
0
Dec 29, 2020
Does the console wire for the pc38x work on the pc37x? If so where can I buy one? If not where can I get a replacement cable?
hema
11
Sep 19, 2020
I have found a lot of products in the mech keyboard market that are not in stock at the moment with significant number of requests listed. How can I tell a) when this particular drop was last running? and b) when may I expect it to come back? I understand that for more custom stuff like keycaps its up to individual who designed it, but I am specifically interested in restock/return of Preonic ortho board by Drop+OLKB. Their Planck is running now, but I do want the number row and by the looks of it so do 11.8K others. Based on shown number sold last drop being 927 it seems this is overdue for a re-run?
Janet1
0
Mar 1, 2020
I have recently joined drop and was given a $20 credit towards my first purchase. Then I was was sent a $10 credit because someone had sent me a referral, now I want to purchase something and the only credit that appears towards my purchase is the $10 referral credit not my $20 credit.
wowremy
266
Mar 3, 2019
Question, can you pleae implement a toggle for the sidebar so it doesnt take up half the screen when I'm trying to browse? Honestly, everyone knows what communities they are interested in, we dont need the sidebar on the left showing all the communities 100% of the time. The drop down menu at the top was fine, yet now I have this massive bar on the right showing every community I'm not interested in, and when browsing your "Shop" I can only see three things at a time instead of a full page LIKE EVERYONE OTHER ONLINE STORE THAT EXISTS. i'D LIKE THE ANSWER TO ALL THAT. I'd also like to know who you allowed to do this to your streamlined website. Not their name, just what position you actually allowed to do this. Who then, checked it out, and said 'Wow this is great, the future is now!" They are more stupid than the idiot that designed it.
Fayko
6
Jan 20, 2019
Before you changed the site i could browse all my communities drops at once now it seems I have to browse them one by one? How do i view them all
gwertheim
7
Jan 11, 2019
Can you please do something about the shipping to Canada, what you guys charge prevents most Canadians from taking advantage of the offers this site provides
T.willy
463
Jan 11, 2019
gwertheimHi I was just reading your post and I was shocked to see you think the cost of shipping is too high. I don't know if it's different in other departments because I've only bought knives but the most I've ever been charged was $7 once and all the others it was Ether $4 or $5 witch is less then the usual $10 -$15 most Dealers charge me for the same thing. Again I'm not saying your wrong I just haven't had that experience myself. Actually Massdrop has been a God send as far as getting me back into buying knives from the US after all the BS at the border over knives.
gwertheim
7
Jan 11, 2019
T.willyhttps://www.massdrop.com/vote/Should-Massdrop-ship-to-Canada-for-free/talk

https://www.reddit.com/r/Massdrop/comments/66jlzo/canadians_should_avoid_massdrop/ There are many forces working against us north of the border, currency exchange, duties and other fees which drives people away from buying here. I was thinking of buying from the audiophile section but instead I am going to buy direct from HK or China because while it might take a bit longer, they offer free shipping and in some cases, there are no duties.
Skullyboo
7
Jan 2, 2019
I can't seem to click on "Place Order" although the drop is currently showing "Buy". Please kindly help! Thank you :)
Skullyboo
7
Jan 21, 2019
SkullybooMystery solved! The field "city" needs to be filled in even though it's not labeled as a mandatory field.
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