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Ok I owe Massdrop a partial apology. Given that Massdrop emails reach me perhaps 3 or 4 timer per day sometimes I never thought support emails would be end up in spam. The original Massdrop response: return ship for refund, was within 3 or 4 days
Hey tomcun I want to try and figure out why these were going to spam. They shouldn't be and I can't replicate them going there on my end on a few email service providers (gmail, icloud). Could you send me the "header" or "raw source" for one of those emails.
You can see how to do that here: http://www.ptd.net/help-desk/email-communication/advanced/spam
My email is Zander@massdrop.com