How do you do per-key RGB lighting on a Shift V2?
I saw the online configurator that lets you do this on the Shift V1, where it spits out a compiled firmware file to flash. The V2 doesn't seem to have this function in the Windows configurator, though. I can't imagine the answer here is "you're going to have to manually write the hex for every key in QMK, compile it, and flash that".
Apr 18, 2024
My opinion has pretty much pulled a complete 180 at this point. I used to defend MD as much as I possibly could, I figured people were just complaining cause they didn't understand MD isn't the actual manufacturer of these high-end keycap sets or custom keyboards and people didn't want to wait. Now I realize that while there are still (and will always be) people who complain about this, Massdrop needs some SERIOUS customer service improvement.
Here's the reddit post & linked imgur album that caused me to want to write up this post in the first place (this is not me):
http://imgur.com/a/6kAc1
https://www.reddit.com/r/MechanicalKeyboards/comments/6nd96y/i_knew_massdrop_was_bad_i_didnt_expected_it_to_be/
I have only had ONE negative experience with Massdrop so far, and that was with the Yanbo's closet miscounted inventory fiasco. I understand it was an honest mistake, I was grateful to even get a chance at anything during that event. I did get over it. I'm still ordering stuff from here (exclusives only, nothing else is worth it anymore IMO), but whenever I think about it, it's the cookie-cutter customer service response that really upset me back at that time.
What happened to the OP of this reddit post is WAY worse, and I can't even imagine how I would feel reading that bullshit response after that happened to me. I understand the security issue, but they really couldn't contact them beforehand? Or do anything to ensure he could still PAY for the item that he won't have another chance at for WHO KNOWS how long?
To me, this makes it seem like Massdrop truly doesn't care about their customers. Nothing is more disrespectful to me. They get more flak than they deserve for things that actually aren't their fault, but their customer service needs some serious work.