12 Days of Christmas Starts Today!
Ho Ho Ho, everyone! 12 Days of Christmas is back this year, bringing more of the same holiday cheer. If you haven't started opening your gifts, now is the perfect time. Here's the rundown on 12 Days of Christmas: ▪️ The event will run for 12 days (fitting), starting today, Dec 1st, and ending on Dec 12th ▪️ Each day and each present opened will result in a new gift for you—no repeat coupons/gifts ▪️ While the gift-opening event is going, we are also running our 12 Days of Christmas Sale; place your in-stock orders now and most should deliver before the holidays* (if you want to guarantee delivery before the holidays and are purchasing in the latter half of the event, please pick an expedited shipping method) If you win something good, let the community know! Comment below and share the holiday magic. As always, the usual reminders: ▪️ It’s a great time to join DKC and take advantage of the minimum $30 discount coupon during our holiday events! (note that coupon codes...
Dec 1, 2023
What is VAT? Simply put, “Value added tax” or VAT is an indirect tax, which is imposed on goods and services at each stage of production, starting from raw materials to final product. It is applied in EU countries. Why am I being charged in USD instead of Euros? As this is a test, our system isn’t currently set up to properly support other currencies. This will not be part of a permanent solution. What happens if there’s a problem with my order? If you have an issue with your product or order, the process will be the same as with our other products. You can enter a ticket with our support team (www.massdrop.com/support) and they’ll be able to help you out. Why no Sennheiser products? We've chosen to roll out European distribution as quickly as possible, so our logistics and supplier coordination is still getting ironed out. We hope to eventually have everything available for European distribution, but it will be a gradual process. At this time, we have no ETA on when our Massdrop x Sennheiser products will be available via this new shipping method. What happens next? Indeed, this is a test, but we want this to lead to a more permanent solution in giving members living in Europe a better overall experience and meet the demand of our products in this and other markets. We will be evaluating the success of this test in real-time in the hopes of deploying this shipping method immediately in an official capacity. We will keep you posted on how this rollout may happen and which products beyond those in this test will be supported.
PART 2 IS NOW LIVE!
https://drop.com/talk/23671/testing-local-shipping-in-european-union-part-2