Missing lume on Oris Aquis “Meister Taucher” watch
Soooo... I got the Regulateur today; arrived in five days, but that’s beacause it was shipped by the vendor and not MassDrop... (hint, hint @MassDrop , people want faster shipping options,).
Unfortunately, there is an issue with the watch, as in Oris’ watchmakers completely forgot to add lume to the 10 o’clock hour marker!
Obviously not a good situation, but this leads to the second problem... the shipping label on the box reads “MASSDROP INC. (RETURNS DEPT.)”!! I sent a picture of the label to Customer Support. I won’t post it here, as it shows my address. I’ll cut it out and post if anyone wants to see it.
Lets see what Customer Support suggests, but chances are they’ll want me to pay for return postage, and that would not be cool on a $1,699 watch which has to be insured, which should bring the total shipping price over $120.
I‘l update once I get a response from CS.