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Dnaiel
0
May 4, 2019
Don't know if this has been affecting others but this site completely seizes up on my iPad. I love coming on here to shop but if I'm away from my computer and have to us my iPad then it's a no go. As a matter of fact I'm typing this out on the iPad and had to go back out to google this feedback page because there was no way I was going to be able to navigate the site. Just wanted to pass this along with the hope the site developers/admins can look into it. Feel free to message me for any questions. Thank you, respectfully, Dan.
Virvus
0
Dec 18, 2018
Hello, I don't know if this was suggested before but i found it a bit annoying at the moment so I thought I would just mention it again. When joining a drop you get the email with the details and all that stuff. The drop is also added on your drops profile page. The thing that I am missing from there is the estimated shipping date. I think it would be much more useful if you participate in a couple of drops at the same time if that date would also be present in some form next to each drop.
John246
14
Aug 5, 2018
I hope there are better deals than more options because some deals here in massdrop cant really call deals, it is 20 or 30 dollars off compare to other site like amazon or newegg, the other site have 2-5 day shipping but one mass drop it takes months or even a year to see your product. I know it is hard but plz better deals. Ty for listening to my opinion
Duncan
3731
Aug 6, 2018
John246Totally hear that. Shipping is one thing we're always trying to improve in particular, as well as production lead times. Will only get better as time goes on and we grow as a company. Appreciate your feedback.
John246
14
Sep 14, 2018
DuncanI know, i am not saying you guys are scamming or anything, I totally support your idea. However. sometime the deals is not that great, i am not saying always, sometime the deal here are killing it. It just sometime the wait time are ridiculous.
Heya.
With there being a massive shortage of these coming up at reasonable prices anywhere, could we get a look at talking to Nidec about a Massdrop run of Gentle Typhoon radiator fans? Nidec will happily make you any order you like with a bit of branding/etc allowed (I'm sure) in 10K+ numbers. I'd happily order a good handful (at least 6) I'd think there's enough folks wouldn't mind at least 1 or 2. They're kinda the #1 Rad fan bar none though so... the ones that are still kicking around aren't the most reasonably priced. One you might be able to do well with.
tome8689
3
Jul 2, 2018
These people forward you a tracking number that does not work. Trying to get an answer from them is impossible. I sent a request into their contact link. All you get back is a form letter. I plan on leaving honest and complete feedback (certainly not favorable) all over the net when and if the product arrives!
tome8689
3
Jul 2, 2018
Got an email update about shipping within two minutes of your response back to me. I am so grateful for your help. It would appear there was a glitch with the shipping company and not Massdrop. Thank you so much for your help and followup!
Duncan
3731
Jul 2, 2018
tome8689Allllll good, my friend. It's immensely frustrating when that situation happens and we totally get that. If you ever run into problems again in any way feel free to tag me and I'm on it. Take care!
Boerd
16
May 1, 2018
My package (Elex by Focal) was delivered by USPS - my wife heard the USPS employee throwing the package on our porch. These are 750$ headphones not potatoes - could you deliver them as such?
Sparxx829
0
May 9, 2017
Hey just an idea for a drop. Would it possible to do a drop of some form of computer graphic tablet? Something like the wacom intuos?
Seanpon
0
Apr 27, 2017
I am pretty dissapointed overall in my forst Massdrop purchase. I saw the Fosstex purplehearts up again so i decoded to splurge and buy a pair. The shipping ended up delayed so i requested the shipping address be changed as i was moving in a few weeks. I received no response untill days later when the products finally shipped. I was told they could not change the address because it shipped already and the very slow ground shipping was going to take 2 weeks. Their customer support offered no solutions so i hope the new tennants there enjoy my new headphones...
BlackElk
65
Feb 19, 2017
I would like to see a status bar on drops I participate in or past drops so I can quickly guage where I am in the process or how long a drop took for previously offered products. i would also like information on drops that had defects how many there were and what the resolution was.
BlackElk
65
Feb 19, 2017
It would be great to see bundled product drops for the various categories. For example: SleepingPad/ Sleeping Bag Pocket Knife/ Flashlight Backpack/Trekking Poles Cookset/Stove shoes or boots/ socks ....etc, etc
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