USB-C Port glitchy AF on my Drop SHIFT, arrrrgh help
As above, my keyboard routinely drops connection with my computer; I've tried three different computers, they're not the issue. It resolves itself after being "hard reset" (unplugged), but it's driving me insane because obviously it acts up more when I need it most. All drivers seem to be up to date, any thoughts? (I've also changed the cable, please ppl)
Jan 9, 2024
" For products that do not have an included manufacturer's warranty, members have 30 days from the date of delivery to report an issue. If there is a warranty, this will be stated on the drop page; it looks like your monitor is not covered by any warranty. "
Now from this message it appears that the description of the monitor does not have any mention of warranty. In fact, it has been changed to remove any mention of any warranty even though it was there 2 days ago, when the monitor died. I checked it on purpose and my mistake was not to take a screenshot to that effect. However, if you search the discussion for that drop (https://www.massdrop.com/buy/16373/talk#discussions), you will find some people mentioning that this monitor does include 3 year warranty (https://www.massdrop.com/buy/16373/talk/1631418). I took a screenshot of that in case MD decides to go through the discussion and erase any mention of the warranty.
This is an expensive piece of equipment and I would've never bought it without an extended warranty period, which was promised by MD at the time of the purchase. However, when push comes to shove, MD conveniently forgets any of its promises and avoids any responsibility for the product they sell. I did contact LG but those guys actually said that this monitor has only one year warranty.
Bottomline is: MD can not be trusted about anything they say regarding products they sell. They frequently post erroneous or incomplete information, there was even a drop without ANY description whatsoever. In most cases they try to provide the correct information, but they do NOT stand behind their own words, preferring to hide and distort the available information instead. This will be my last time dealing with this site, and I do not intend to come back here any more. Thanks for nothing, MD.