I recently bought a Casio g shock via its drop but waited for my watch for such a long time.
When I first contacted Massdrop on the slow delivery, nobody replying me. Thus, I contacted DHL and they informed me it might takes 14-30 days to reach me.
I waited patiently and when I check again with DHL, items status: "delivered" and it's Brazil. Omg, it's suppose to be shipped to me in Malaysia!
I contacted DHL again and they told me "unfortunately my item is misrouted to Brazil instead of Malaysia." And they ask me to contact the shipper, which should be Massdrop.
I emailed them with all the details again and until now I get no reply from them. Is this the way you treat your customer?