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Sound bar LG SK9Y (1) received July 24/18

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Unfortunately, at time of ordering, a duplicate of this order $449 US was charged to me on my Capital One Master Card ending in 5550. This was ordered July 4 with billing on July 5/18.
i made Massdrop and Capital OneAware of this upon discovery of the duplicate forthwith.( July 4-6) but nothing was done or, apparently could be done until product was received, which was today. Please credit me for the duplicate, which was charged for but obviously never processed nor shipped..
A Staff member Brett F was very helpful and apologetic but unable to process the refund until product received, which is today.
thank you
Don Millward
dmillward70@gmail,com
1-250-689-8667
1-7784372170
21
4231 Oleander Drive
Osoyoos B.C.V0H1V1
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