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About warranty policies at Massdrop

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Warranty - with or without?
I purchased a Rothco bag several months ago and the strap has recently broken. But I cannot replace it, despite the fact that Rothco has no problem replacing it. The problem is, that Massdrop should initiate the replacement. And as I was told, If the item description on Massdrop does not include warranty of any type (not implicitly stated in INCLUDES section), the only warranty I have is 30-days. No manufacturer warranty is included by default, so if you have decided to purchase something, be sure to check what warranty comes with the item. I , personally, will think twice now.
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phoenixsong
1055
Aug 2, 2018
Yep, I was caught up in a situation like that too! I think it's a buyers' choice- they decide for themselves if the few dollars less would be worth the risk
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