Aug 15, 2018

Wrong size what to do?

Hi Altra
I participated in the Altra Line Peak 3.5. I received the size 10 I ordered but it's too tight around my midfoot. Massdrop doesn't do exchanges for wrong sizes. Is there anyway you could exchange it for me?
Marlon
thumb_up0
4


Wait, did you participate on the latest drop? The one where they should have shipped on August 1st? Did you get the message from Massdrop saying there was a delay to the shipment?
I would suggest reaching out to Altra directly. I doubt you'll find much help here.
Load 1 more comment
Did Massdrop notify you that the shoes had shipped, or did they just show up? I too joined that drop, but I've received nothing and the only communication I've had from Massdrop was telling me there was a delay and they would contact us again in 30 days if they didn't ship. Just wondering what if any info you've gotten.
planb10113
Yeah, I received a shipping notice with tracking. The tracking didn't really work. Last week it just showed up.