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Boot Arrived. Wrong Size. What Do I do?

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My Thorogood boots just arrived. I ordered a size 9 and these are 100% 9.5. What can I do about this?
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ADozenEggs
0
Oct 3, 2018
I reached out to customer service representative this problem with the size sand no one has replied.
It's now 3 days later.
I guess I need to contact my card issued.
ADozenEggsHi -- I'm sorry it's taking a while for CS to respond to your request. We're backed up at the moment, but working through the backlog. I'm escalating your case for immediate attention though, a CS agent should be in touch shortly. Please let me know if you need any other help
ADozenEggs
0
Oct 11, 2018
christian.reevesThank you Christian. I ave shipped the boots back using the lable you guy provided.
Disappointed as I really loved the boots!
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