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Im not too clued up, but origin is nice because you dont pay until the game is actually released, so its never really a preorder, its basically just a dibs :) i think its just the principle of giving money to devs who can then back out and keep the money, or you pay for a game that turns out shit
It's a little bit of an older video now (over a year now) but this fairly well sums up why preordering games is not a good idea.
For some more recent situations, Deus Ex: Mankind Divided tried to make it so more in game features and such were unlocked the more people preordered the game (it's since been removed because of fan outcry.) The Battlefield 1 Collectors edition comes with a statue, a deck of cards, some DLC codes but no actual copy of the game. Batman Arkham Knight's PC port of the game was done so horribly that the developers decided to give full complete refunds of the game to everyone who preordered it no matter how much time in game they had (Steam and Origin both now allow refunds, but they're limited to you having spent less than 2 hours in the game and it be less than 2 weeks since your purchase date.)
People are just getting tired of game developers promising that their game is going to be groundbreaking and revolutionary and completely change the way people view games and gaming as a whole then receiving just another boring, generic, broken game with one or two little gimmicks, require 10 patches to make sure it's stable and wont crash every 15 minutes, then have 30 or so planned pieces of DLC content that we have to pay even more to get, some of which is already finished and on the damned game disk/in the game files but locked off with a pay wall.
because you are giving money to a product you dont know anything about. it might be buggy, it might be laggy, it might not even have all the gameplay you want, thats why you wait for the reviews and then buy it...
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For some more recent situations, Deus Ex: Mankind Divided tried to make it so more in game features and such were unlocked the more people preordered the game (it's since been removed because of fan outcry.) The Battlefield 1 Collectors edition comes with a statue, a deck of cards, some DLC codes but no actual copy of the game. Batman Arkham Knight's PC port of the game was done so horribly that the developers decided to give full complete refunds of the game to everyone who preordered it no matter how much time in game they had (Steam and Origin both now allow refunds, but they're limited to you having spent less than 2 hours in the game and it be less than 2 weeks since your purchase date.)
People are just getting tired of game developers promising that their game is going to be groundbreaking and revolutionary and completely change the way people view games and gaming as a whole then receiving just another boring, generic, broken game with one or two little gimmicks, require 10 patches to make sure it's stable and wont crash every 15 minutes, then have 30 or so planned pieces of DLC content that we have to pay even more to get, some of which is already finished and on the damned game disk/in the game files but locked off with a pay wall.