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My chair arrived but had some damage to the right side (platic cover where the lever to recline is). The outside box had some holes in it so it was probably due to shipping. How do I get a replacement part - rest of the chair is in great condition and works fantastic expect this problem. Thanks in advance.
I am sorry to hear of this, if you haven't already reach out to and we will get a replacement sent to you.
Contact AK Racing. I had the exact same issue as well as lite scratches on the base. They sent be brand new pieces fro both. If anyone needs a brand new in box base let me know. You can have it for the shipping cost.
My chair was delivered yesterday and everything is great. It took me around 30 minutes to put it together. It would have been half the time however I was having issues getting the back attached to the bottom cushion. I had a cheap office chair that was creaking way too often and the Octane is much better in quality and comfort.

I'm 5'10" and 190 lbs and the fit is good.
Did anyone else get the wrong color?

They sent me a blue chair, I ordered a black chair. Not a good first impression for Massdrop.

I understand that on the box it says "BL" for blue and "BK" for black, and that is probably confusing, but now I have to wait for another week or two for this to resolve, or take a chair with colors that aren't my preference.
I am very sorry to hear of this if you haven't already, please open a ticket with
Hey guys and gals, anyone around the 5'7" 130lb mark? If so, how does this chair fit you? Thanks
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Yes, these chairs are optimal for someone around that size.
Thank you!
I got the akracing octane and the plastic cover on the right side in the chair came with a big crack. Can I [lease get a replacement for it.
I am sorry to hear this, reach out to and we will get a replacement sent to you.
Howdy Everyone,

We have extended this drop through the weekend. This will not effect the expected shipping times.

WHat is the difference between the nitro and the octane?
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You know, it's interesting. In person the colors sell better. Online where you don't actually see the true color and how it looks in context the black does better. Not just for these models but in general.
I'm sure the colors look great, but I simply don't want colors. It's not about what they look like I just prefer a black or dark chair so the colors are an instant no, even if they're pretty.
Hey! Under specs the seat size is listed as "14.6 x 22 in (37 x 56 cm)" which at only 14.6in wide seems very small. Is that standard for these types of chairs or do I just have a poor sense of how small my butt really is? :D I'm 5'11 and 160lbs.
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Thanks. So are the specs under "Specs for both Octane and Nitro Series Chairs" supposed to be different than the specs that are listed on the detailed measurement picture? One shows that the seat is 14.6in wide and the other shows 15.3in.
The specs should've been the same, the correct measurements are on the graphic with the alphabetical key; both chairs are 15.3" wide minus the bolster/wing cushions.
What is the return policy
One of the ways Massdrop keeps prices so low is by not allowing returns. They are expensive to handle and process. If you have some doubt as to whether or not this chair will be suitable for you, I would suggest buying from another site that allows returns, like Amazon, Walmart, Best Buy, Newegg, etc. There are lots of choices. Yes, you'll pay more but it's sort of like an insurance policy that you will be satisfied with your purchase.