AKRacing ONYX Office Series Chairs (2018 Models)search

AKRacing ONYX Office Series Chairs (2018 Models)

AKRacing ONYX Office Series Chairs (2018 Models)

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got the chair over a week early! the deluxe model is very nice, at 5'10" 185# its just a tad oversized but still fits well, the pillow supports are very nice too. my only real complaints would come from the armrests and shipping/packaging. the armrests just arent padded which will take time to get used to. and i wish the swivel arms had a lock, they tend to rotate when i grab and move the chair by the armrests. the chair sufffered a major puncture in shipping and i am currently waiting to hear back from ak support. happy with the purchase
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Chair was shipped a week before the estimated ship date. I have no shipping information but it showed up on my doorstep! It's a quality chair at a good price. The assembly went very smoothly and it was super easy. IDK who's having problems with it, maybe the 2017 model was harder?
so the drop says its an extra 70 for the deluxe but in checkout its actually 100
Chair is dope and comfy as hell. I'm 6'2" about 190lbs because people we asking if they are going to fit. I fit without a problem at all. I got the deluxe version with the leather and really can't find any fault. Maybe only one tiny thing - the rests that turn sideways don't have a lock so sometimes when i'm getting out of the chair they get rotated a little, but they snap right back in so it's not a problem.
what AKRacing chairs best fit 69kg, 172.5cm tall (5'8'')??? Prefer a bit more spacious but still fitting perfectly (so can pay for higher end models)
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Try looking into a Premium also
AKRacingService
So in the drop it says +70 for the deluxe, but in checkout its 100?
Not sure if I'm on the border for size:
I'm 6'3 - 6'4 and about 190 lbs (size 35x32 pant size). The spec says teh seat is 13.4" wise (20.6" with boslters). I'm not sure how comfy that would be.
Too narrow for me? or should be ok?
4ybak
Try looking into a Pro, Max, and Ex-wide
I’m 6 foot 6 inches and 300lbs. What AKRacing chair would the company recommend for me? Prefer to have lower back support as well. Non Fabric. Thank you.
Gentlegiant23
Due to you being over 6 ft. I would recommend either the Pro or Max models as they were designed with taller users in mind. The full dimensions can be found at https://www.akracing.com/ or reach out to Service@AKRacing.com for any further assistance.
Got my chair assembled. @Click pretty much had everything on the money with his review. The instructions really are the biggest weakness of the chair so far. AKRacing has acknowledged this prior and I believe they said they were working on it.
All in all, the leather really does smell, but I don't mind it, it is already fading some. The variable recline is awesome. Having the chair recline and stay were you want it makes it far more comfortable.
My main gripe is actually the arm rests. I'm about 6'1" and 240lbs and they feel a bit wide for me even. I have adjusted them to be as close together as possible, but they still feel a bit off. Also, the angles they move left to right are a bit loose and change when I don't necessarily mean them to.
Regardless of those complaints, it's a lot easier for me to pick what I don't like out of it because the rest of the chair is incredible and all in all I'm extremely satisfied with my purchase.
My chair came today and boy did FedEx really man handle it. 2 pieces are broken!
Everything else is exactly as described by @Click except I was lucky enough to not have a weird spot in the leather. I also got the lumbar pillow with the straps...
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Nardiis
Can you reach out to Service@AKRacing.com in order for us to look into this.
AKRacingService
I have and you guys were very quick to respond. I should have my replacement pieces in the next couple days, according to FedEx. Hopefully they don’t break them this time..
Thank you!
I just got this chair today. FedEx didn't ship the big, heavy box with care, so they ripped a huge slit in the box. Thankfully, nothing inside was damaged. Can't fault AKRacing for FedEx's carelessness.
The chair came well-packaged. Instructions were not helpful, because it wasn't even a diagram of the Onyx. It was some completely different chair model. However, assembly was pretty easy and self-explanatory. Armrests were already bolted on, so no need to put it on myself. I only needed to attach the mechanism to the bottom of the chair with 4 screws already on the chair, put the wheels on the base, attach the gas lift, then bolt on the back of the chair to the base of the chair.
The chair itself feels very high quality, sturdy, smooth, and comfortable. Only time will tell whether or not this thing falls apart after a few years like most chairs do. I got the real leather version and it's definitely real leather in the front, PU pleather in the back. The stitching is also well-done and high quality (pics provided). There are no dents in the cushioning / foam of my chair, as some of the 2017 Onyx chairs had this problem from the last drop. The armrests have just the right amount of cushioning and are very firm. They adjust up and down, forward and backwards, left and right. Only thing I don't like about it is that it doesn't lock left and right (but does lock up and down), so you can accidentally adjust it if you put enough pressure on it. Not a big deal, but could be bothersome, as I've already adjusted it several times when I didn't want to adjust it.
OK, here comes the complaints. First of all, the chair smells really bad of chemicals. I think it's the foam of the chair and maybe the pleather. It probably needs to be aired out for a few days, but it's stinking up my whole room and even outside my room, as well as giving me a major headache. Hopefully it goes away soon.
Second complaint, and the most important, is that my chair has a defect in the leather. There's a patch on the front left side that's hardened and looks ugly. Look at the pictures to see it. Not sure what the remedy of this could be though...
Finally, I think they sent me the wrong backrest / lumbar support pillow. It has 2 long straps that looks like it should be attached to another chair model that has the seat belt holes. Since the Onyx doesn't have those holes on the chair, I have no clue why it's there. I had to stuff the straps behind the pillow and it's all lumpy now.
Anyway, I'm somewhat satisfied with my chair minus the few complaints I listed above. I wanted to get a real office chair like Herman Miller Aeron, but those are usually double the price of this chair brand new and loaded. Didn't really trust gaming chairs due to their usual bad quality, but decided to give AKRacing a try, since they have good reviews with people saying the quality is high on their chairs. Massdrop and AKRacing got us a very good price on these chairs. Even though they are expensive compared to cheap Office Depot and Staples chairs, the high quality is worth it. Just wish mine didn't have a defect on the leather.
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Edit/Update: I sent AK Racing support an e-mail and George and his supervisor was very helpful with my issues. Thank you very much, George.
15 days after I sent the e-mail, AK Racing delivered a new backrest replacement to me, to solve the faulty leather problem I detailed above. This company stands by their products!
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Did you ever hear back from them if this was correct? lol
I was pretty confused how that was supposed to work as well... but it makes more sense than what I had before!
Atom68
I did. Here's what I got: " The straps are intended to wrap over/around the chair. If you feed the bottom straps of the lumbar pillow through the slit where the backrest and seat join, then take the top straps over the top of the chair and cross them over so they click into the alternate buckle/clip.  See attached image "
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BUT CAN IT DO THIS _| → _/ → ___ ヽ(^◇^*)/
Hey, I ordered the 2017 ONYX Deluxe. Is there any way I can order the new head pillow for my chair? Mine keeps sliding off and the fabric-elastic band has started to fall apart.
shadoramos
The new head pillows are not available separately at this time. But do contact our service team for a replacement for yours under warranty. service@akracing.com
I'm worried that this chair might be too big for me but I'd really like a chair that doesn't use pleather. I'm 5'11" and 155 lbs, is this chair a good choice for me?
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It is comfortable, but it is not designed for big and tall like some other models. We have a guy in the office who is your height and sits in one all day everyday. I've asked him to comment.
Hey Peter, I'm 5"11 / 190lbs and i use this chair daily in the office and absolutely am in love with it! I think you will be very happy.
Out of curiosity, what's the difference between the 2018 model and the recently closed out 2017 model?
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Wow, you're just approaching people online with unhinged complaints? *snore* I hope your comment-based guerrilla warfare campaign ends well! Maybe try being easier to sympathize with.
pawpro2
I'm just trying to warn them. Massdrop has mislabeled my package several times. The estimated delivery date was 3 weeks ago. I was frustrated, but more than sympathetic within the last few weeks. I keep being told to wait. If they could label packages right, I would have received my order well before now.
How does the adjustable lumbar and headrest work? I don't see straps like the gaming chairs have? I am 6' 3", pushing 250, I need the lumbar considerably higher than most prefer. I am also in my chair 8+ hours a day, with more office based tasks, rather than gaming. Also to clarify, the seat cushion can tilt back, and lock at multiple angles? Are there any diagrams showing the full range of motion? I am used to spending $500+ on a chair, because it is very difficult to find chairs that are comfortable. Which of course is why I am also cautious about buying without testing.
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Is there anything that holds the pillows in place, keeping them from sliding up or down?
Hackmonkey
The lumbar pillow sits in the bottom of the chair, for me it is perfectly positioned. The headrest pillow has straps to adjust some.
Reach out to Service@AKRacing.com for any questions or concerns.
Is there no return policy on this as with everything else? I really don't know how to buy a chair without being able to test it. While the chair looks nice (for the most part), it could still go either way.
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Sorry if I took any frustration out in you. Not my intent. I know Massdrop seems to work well for a lot of people. Just not for me in this case. It's brutal to try to even get them to respond.
Upset1
No worries. Yeah, can I get it. I've contacted them before and it would take them with a while with each response to get back. Wasn't too fond of their services at that point either. There is obviously still a line beyond which it becomes ridiculous in any case.
Wait a second... Are they recommending fit of this chair based on BMI? As in, Body Mass Index? I guess it might be the only use left for such a dated system of measurement, but I can think of more than one reason it could prove useless here too.
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Ah! so the 6"4" 270 lbs (BMI approx 34) should fit this chair but the 5"9" 270 (BMI approx 40) is just outside the recommended level of obese for this chair to feel comfortable. Unless 5"7" is a bodybuilder or really athletic and that 270 is all muscle in which case we are right back where we started wondering if this chair is better for tall or better for wide?
zaphrodbox
No, sorry, I was speaking in generalities not specifically about this chair. Compared to the model below it in our Office Series (Obsidian) we recommend that Onyx is more comfortable for larger body types (about 5 points more BMI) because it has a larger frame and seat.
I would expect that the rare 5’7” all muscle person you mention (I say rare because we’ve done plenty of shows like PAX and don’t see that often, if at all) would understand he or she is outside average parameters, although in thinking of it, they might have a lot of muscle mass and also might not fit well in a smaller chair :) . Anyway, as I said, it's just another data point to help people decide and we've found most people appreciate it.
A $399 chair that can lean to 180 degrees? Felix is gonna be mad.
Is this chair actually stable when 180 degrees? I find it hard to believe that this chair wouldn't flat out fall over.
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Thanks for your insight! It may be a little out of my price range at the moment, but I'll definitely consider it when the time comes.
ImHereForSeikos
I have it. It goes full 180 with no concern for falling. I even have my legs cross folded on the seat and still secure. I don’t know how it does not fall down as I would think it won’t be balanced. By the way, I am 6’2” and 190 lbs. and No issues.