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AKRacing ONYX/ONYX Deluxe Office Series Chairs
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AKRacing ONYX/ONYX Deluxe Office Series Chairs
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719 requests
Product Description
Aesthetically, the Onyx Series chair from AKRacing is about as sophisticated as it gets. Crafted with high-density mould-shaping foam with an optional upgrade to top grain leather front cover on the Deluxe Series model, the Onyx is comfy and accommodating to give you the best fit possible Read More
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keyboard_arrow_downNardiis
6
Mar 29, 2018
My chair came today and boy did FedEx really man handle it. 2 pieces are broken!
Everything else is exactly as described by @Click except I was lucky enough to not have a weird spot in the leather. I also got the lumbar pillow with the straps...
Everything else is exactly as described by @Click except I was lucky enough to not have a weird spot in the leather. I also got the lumbar pillow with the straps...
AKRacingService
28
AKRacing
Apr 2, 2018
Nardiis Can you reach out to Service@AKRacing.com in order for us to look into this.
Nardiis
6
Apr 2, 2018
AKRacingServiceI have and you guys were very quick to respond. I should have my replacement pieces in the next couple days, according to FedEx. Hopefully they don’t break them this time..
Thank you!
Thank you!
AKRacingSupport
633
Dec 17, 2018
Howdy Everyone,
I was reading through the comments myself and noticed our service team has been suggesting if you are over 6' to look into the PRO or MAX models. That all depend how heavy you are.
I am 6'5" and 210lbs. I have used this chair for 2 years and hands down its the best chair I have ever sat in. For those of you who know me, I sat in this chair during my almost 4 years at Massdrop and have posted and bragged about it long before I joined AKRacing. This chair is legit and does not disappoint! I gave up my DXRacer Iron series chair after sitting in an AKRacing PRO chair for a day. Then I got a chance to use the ONYX Deluxe chair. Its my absolute favorite gaming/office chair. It is the top of the line AKRacing chair for a reason.
If you have any questions about it, please let me know.
Cheers.
(Edited by moderator B.Hutch)
richard.le
45
Mar 31, 2019
Hey Hutch, I went ahead and ordered the onyx deluxe. Love the chair, but unfortunately the armrests do move a little too easy for my liking... Is there any possible way to buy or upgrade them?
AKRacingSupport
633
Apr 1, 2019
richard.leSorry, there are no other armrest available. I have never had an issue with them myself. However if you use them to support your weight when you get up or bump them going in and out of the chair it can cause them to move out of your desired position.
It's kinda like the old joke.... man goes to the Dr and says doc, my arm hurts when I do this.... Dr says, well then dont do that.
Cheers.
Click
23
Mar 29, 2018
I just got this chair today. FedEx didn't ship the big, heavy box with care, so they ripped a huge slit in the box. Thankfully, nothing inside was damaged. Can't fault AKRacing for FedEx's carelessness.
The chair came well-packaged. Instructions were not helpful, because it wasn't even a diagram of the Onyx. It was some completely different chair model. However, assembly was pretty easy and self-explanatory. Armrests were already bolted on, so no need to put it on myself. I only needed to attach the mechanism to the bottom of the chair with 4 screws already on the chair, put the wheels on the base, attach the gas lift, then bolt on the back of the chair to the base of the chair.
The chair itself feels very high quality, sturdy, smooth, and comfortable. Only time will tell whether or not this thing falls apart after a few years like most chairs do. I got the real leather version and it's definitely real leather in the front, PU pleather in the back. The stitching is also well-done and high quality (pics provided). There are no dents in the cushioning / foam of my chair, as some of the 2017 Onyx chairs had this problem from the last drop. The armrests have just the right amount of cushioning and are very firm. They adjust up and down, forward and backwards, left and right. Only thing I don't like about it is that it doesn't lock left and right (but does lock up and down), so you can accidentally adjust it if you put enough pressure on it. Not a big deal, but could be bothersome, as I've already adjusted it several times when I didn't want to adjust it.
OK, here comes the complaints. First of all, the chair smells really bad of chemicals. I think it's the foam of the chair and maybe the pleather. It probably needs to be aired out for a few days, but it's stinking up my whole room and even outside my room, as well as giving me a major headache. Hopefully it goes away soon.
Second complaint, and the most important, is that my chair has a defect in the leather. There's a patch on the front left side that's hardened and looks ugly. Look at the pictures to see it. Not sure what the remedy of this could be though...
Finally, I think they sent me the wrong backrest / lumbar support pillow. It has 2 long straps that looks like it should be attached to another chair model that has the seat belt holes. Since the Onyx doesn't have those holes on the chair, I have no clue why it's there. I had to stuff the straps behind the pillow and it's all lumpy now.
Anyway, I'm somewhat satisfied with my chair minus the few complaints I listed above. I wanted to get a real office chair like Herman Miller Aeron, but those are usually double the price of this chair brand new and loaded. Didn't really trust gaming chairs due to their usual bad quality, but decided to give AKRacing a try, since they have good reviews with people saying the quality is high on their chairs. Massdrop and AKRacing got us a very good price on these chairs. Even though they are expensive compared to cheap Office Depot and Staples chairs, the high quality is worth it. Just wish mine didn't have a defect on the leather.
15 days after I sent the e-mail, AK Racing delivered a new backrest replacement to me, to solve the faulty leather problem I detailed above. This company stands by their products!
The chair came well-packaged. Instructions were not helpful, because it wasn't even a diagram of the Onyx. It was some completely different chair model. However, assembly was pretty easy and self-explanatory. Armrests were already bolted on, so no need to put it on myself. I only needed to attach the mechanism to the bottom of the chair with 4 screws already on the chair, put the wheels on the base, attach the gas lift, then bolt on the back of the chair to the base of the chair.
The chair itself feels very high quality, sturdy, smooth, and comfortable. Only time will tell whether or not this thing falls apart after a few years like most chairs do. I got the real leather version and it's definitely real leather in the front, PU pleather in the back. The stitching is also well-done and high quality (pics provided). There are no dents in the cushioning / foam of my chair, as some of the 2017 Onyx chairs had this problem from the last drop. The armrests have just the right amount of cushioning and are very firm. They adjust up and down, forward and backwards, left and right. Only thing I don't like about it is that it doesn't lock left and right (but does lock up and down), so you can accidentally adjust it if you put enough pressure on it. Not a big deal, but could be bothersome, as I've already adjusted it several times when I didn't want to adjust it.
OK, here comes the complaints. First of all, the chair smells really bad of chemicals. I think it's the foam of the chair and maybe the pleather. It probably needs to be aired out for a few days, but it's stinking up my whole room and even outside my room, as well as giving me a major headache. Hopefully it goes away soon.
Second complaint, and the most important, is that my chair has a defect in the leather. There's a patch on the front left side that's hardened and looks ugly. Look at the pictures to see it. Not sure what the remedy of this could be though...
Finally, I think they sent me the wrong backrest / lumbar support pillow. It has 2 long straps that looks like it should be attached to another chair model that has the seat belt holes. Since the Onyx doesn't have those holes on the chair, I have no clue why it's there. I had to stuff the straps behind the pillow and it's all lumpy now.
Anyway, I'm somewhat satisfied with my chair minus the few complaints I listed above. I wanted to get a real office chair like Herman Miller Aeron, but those are usually double the price of this chair brand new and loaded. Didn't really trust gaming chairs due to their usual bad quality, but decided to give AKRacing a try, since they have good reviews with people saying the quality is high on their chairs. Massdrop and AKRacing got us a very good price on these chairs. Even though they are expensive compared to cheap Office Depot and Staples chairs, the high quality is worth it. Just wish mine didn't have a defect on the leather.
15 days after I sent the e-mail, AK Racing delivered a new backrest replacement to me, to solve the faulty leather problem I detailed above. This company stands by their products!
Atom68
18
Apr 3, 2018
Did you ever hear back from them if this was correct? lol
I was pretty confused how that was supposed to work as well... but it makes more sense than what I had before!
I was pretty confused how that was supposed to work as well... but it makes more sense than what I had before!
cynical_won
5
Apr 3, 2018
Atom68I did. Here's what I got: " The straps are intended to wrap over/around the chair. If you feed the bottom straps of the lumbar pillow through the slit where the backrest and seat join, then take the top straps over the top of the chair and cross them over so they click into the alternate buckle/clip. See attached image "
Typhoon859
141
Mar 17, 2018
Is there no return policy on this as with everything else? I really don't know how to buy a chair without being able to test it. While the chair looks nice (for the most part), it could still go either way.
Upset1
40
Mar 20, 2018
Sorry if I took any frustration out in you. Not my intent. I know Massdrop seems to work well for a lot of people. Just not for me in this case. It's brutal to try to even get them to respond.
Typhoon859
141
Mar 20, 2018
Upset1No worries. Yeah, can I get it. I've contacted them before and it would take them with a while with each response to get back. Wasn't too fond of their services at that point either. There is obviously still a line beyond which it becomes ridiculous in any case.
ImHereForSeikos
69
Mar 16, 2018
Is this chair actually stable when 180 degrees? I find it hard to believe that this chair wouldn't flat out fall over.
ImHereForSeikos
69
Mar 16, 2018
Thanks for your insight! It may be a little out of my price range at the moment, but I'll definitely consider it when the time comes.
andypak01
430
Mar 17, 2018
ImHereForSeikosI have it. It goes full 180 with no concern for falling. I even have my legs cross folded on the seat and still secure. I don’t know how it does not fall down as I would think it won’t be balanced. By the way, I am 6’2” and 190 lbs. and No issues.
Addison_woods
106
Jan 6, 2019
hey so this is kinda a niche question but does anyone know if the mount plate of this chair is that of an actual bucket seat? the chair in my obutto just crapped out and I've been trying to find a replacement.
Addison_woods
106
Jan 30, 2019
thanks for the reply! I ended up just getting one from sparco after calling a local distributor and having them measure it for me. mounting one of those chairs in a plane sounds like an fcc violation waiting to happen though.
Atom68
18
Apr 3, 2018
Got my chair assembled. @Click pretty much had everything on the money with his review. The instructions really are the biggest weakness of the chair so far. AKRacing has acknowledged this prior and I believe they said they were working on it.
All in all, the leather really does smell, but I don't mind it, it is already fading some. The variable recline is awesome. Having the chair recline and stay were you want it makes it far more comfortable.
My main gripe is actually the arm rests. I'm about 6'1" and 240lbs and they feel a bit wide for me even. I have adjusted them to be as close together as possible, but they still feel a bit off. Also, the angles they move left to right are a bit loose and change when I don't necessarily mean them to.
Regardless of those complaints, it's a lot easier for me to pick what I don't like out of it because the rest of the chair is incredible and all in all I'm extremely satisfied with my purchase.
All in all, the leather really does smell, but I don't mind it, it is already fading some. The variable recline is awesome. Having the chair recline and stay were you want it makes it far more comfortable.
My main gripe is actually the arm rests. I'm about 6'1" and 240lbs and they feel a bit wide for me even. I have adjusted them to be as close together as possible, but they still feel a bit off. Also, the angles they move left to right are a bit loose and change when I don't necessarily mean them to.
Regardless of those complaints, it's a lot easier for me to pick what I don't like out of it because the rest of the chair is incredible and all in all I'm extremely satisfied with my purchase.
pawpro2
46
Mar 20, 2018
Out of curiosity, what's the difference between the 2018 model and the recently closed out 2017 model?
pawpro2
46
Mar 20, 2018
Wow, you're just approaching people online with unhinged complaints? *snore* I hope your comment-based guerrilla warfare campaign ends well! Maybe try being easier to sympathize with.
Upset1
40
Mar 20, 2018
pawpro2I'm just trying to warn them. Massdrop has mislabeled my package several times. The estimated delivery date was 3 weeks ago. I was frustrated, but more than sympathetic within the last few weeks. I keep being told to wait. If they could label packages right, I would have received my order well before now.
zaphrodbox
116
Mar 17, 2018
Wait a second... Are they recommending fit of this chair based on BMI? As in, Body Mass Index? I guess it might be the only use left for such a dated system of measurement, but I can think of more than one reason it could prove useless here too.
zaphrodbox
116
Mar 18, 2018
Ah! so the 6"4" 270 lbs (BMI approx 34) should fit this chair but the 5"9" 270 (BMI approx 40) is just outside the recommended level of obese for this chair to feel comfortable. Unless 5"7" is a bodybuilder or really athletic and that 270 is all muscle in which case we are right back where we started wondering if this chair is better for tall or better for wide?
AKRacingAmerica
889
AKRacing
Mar 18, 2018
zaphrodboxNo, sorry, I was speaking in generalities not specifically about this chair. Compared to the model below it in our Office Series (Obsidian) we recommend that Onyx is more comfortable for larger body types (about 5 points more BMI) because it has a larger frame and seat.
I would expect that the rare 5’7” all muscle person you mention (I say rare because we’ve done plenty of shows like PAX and don’t see that often, if at all) would understand he or she is outside average parameters, although in thinking of it, they might have a lot of muscle mass and also might not fit well in a smaller chair :) . Anyway, as I said, it's just another data point to help people decide and we've found most people appreciate it.
I would expect that the rare 5’7” all muscle person you mention (I say rare because we’ve done plenty of shows like PAX and don’t see that often, if at all) would understand he or she is outside average parameters, although in thinking of it, they might have a lot of muscle mass and also might not fit well in a smaller chair :) . Anyway, as I said, it's just another data point to help people decide and we've found most people appreciate it.
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