Apple Earpods w/Remote Mic & Jewel Casesearch

Apple Earpods w/Remote Mic & Jewel Case

Apple Earpods w/Remote Mic & Jewel Case

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To negotiate the best possible price for our members, we must agree to hide our prices externally.



and Make the purchase and now there appears in my Transactions . What I can do to fix it
Thank you very much!
How do we get a refund?
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I still have not gotten a refund
Nickville
I've flagged it to our Community Support team and they'll review it and reach out to you. Thanks!
Thank you everyone in the community for helping us quickly discover that fake EarPods were being received. We’ve been collecting information and wanted to address this with a quick update.
The short of it is that if you joined this drop you will be receiving a full refund and you may keep your headphones as is.
For more context, the samples we received initially were tested and verified to be genuine EarPods. Once we saw tickets and comments regarding their authenticity we examined a sampling of units from the shipment and can verify that there is some number of high quality fakes in this batch. There is no way of confirming how many counterfeit headphones were sent out, but it is unacceptable to us that anyone received a fake in place of what they ordered. Further, we do not think it appropriate to ask our community members to provide proof in order to receive recompense given that there is even a chance you may have received a counterfeit.
As mentioned above, if you joined this drop you will receive a full refund and can keep your EarPods. If you have already sent in a ticket to Community Support, they will be responding to you with the same news. If you have not messaged Community Support, you do not need to do anything further.
We apologize to anyone who may have received counterfeit EarPods and feel this is the only right course of action. Domestic customers, can expect the refund to arrive in approximately 5 business days. For international customers it may take two weeks or more but rest assured that the refund has been processed and is on its way.
Have a great weekend.
AlexPk
Tnx a lot!! honest to goodness, couldn't be any prouder to be a part of the Massdrop community!! 👍
AlexPk
My refund has already arrived on paypal. Kudos for taking prompt action!
got mine a few days ago but didn't get a chance to try them until tonight. i looked through a few comments and found that others are describing the same things that i see/hear with my set....cracked jewel case, flimsy wiring, poor fit in ears, and exceptionally poor audio quality.
When are we going to get an update it has been a week???
The quality of the earpods is way bad. I have another pair that I originally intended to be replaced by these massdrop earpods and the difference is noticeable.
Right earpod stopped working within 4 hours. Not cool.
Either these headphones are fake or Apple's quality standards dropped massively. The audio is complete crap compared to a real pair of Apple Earpods even the ones that I've been using for the past year. The wires on these are thinner and stiffer compared to the real ones which leads me to wonder about how well they'll hold up with regular use. Also it may be because they're new, but they don't even seem to fit in my ears as good. Overall even for $10 these still seem overpriced.
Yup these are fake. The sound quality isn't so bad but compared to the genuine, it doesn't compare and especially the bass. The bass on the fake ones are not so great. Even the wire doesn't feel the same
I got on the bus today eager to try mine and the difference was immediate. At first I thought i was hearing wrong because I'm sick but I tried my real ones and the difference is MONUMENTAL. The sound in these things comes from the middle instead of out the end. What can we do?
I bought two pairs of these headphones and they were both damaged on arrival. One had a cracked case and each pair has a broken earphone.
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I bought two and they're definitely not authentic. Very convincing fakes though, so kudos to whoever made these for their ability to defraud their customers.
It would be difficult to determine from looking at them, unless you had another pair to compare them to, but the Apple logos are slightly different (lower left portion of the emblem has a different curvature, to my eye) and the build quality is noticeably different from the case itself to the headphones...and that's before you put them on and hear how awful they sound in comparison.
No part of what I said blames Massdrop. I'm asking them to let us evaluate the vendor ourselves and determine if it's worth the risk. I'd much rather find out after 30 seconds into a Google search that a disproportionate number of consumers file complaints with a particular seller than waiting a month to receive a product and likely weeks beyond that to see any kind of resolution.
nick2632
Annnnnnnnnnnd I dun sent dat to the wrong person :P (sry)
I was really excited when these came in the mail, but when I tried them, they didn't work very well. When I first plugged them in to Facetime with my friend, the sound didn't come out at all. When they finally started working, the sound was static-y and very poor quality. When I tried to speak into the mic, my friend could not hear me at all. I finally had to give up on these & simply talk without headphones. These are honestly poorly made in every aspect. I'm very disappointed with this purchase, and I really hope Massdrop does something about this. If we don't get a refund/replacement, they'd definitely lose my trust & I would probably never order from here again.
Nanci
Massdrop is a great website, and I have gotten several great products from them: so don't judge massdrop just because the vendor lied to all of us saying these were genuine.
I bought one, and I can tell my 1-year-old Apple EarPods that came with my iPhone 6 sound better than these. The 'jewel' case that came with it doesn't even line up correctly when closed, and the Apple logo on the back of the case looks different from a real logo. Massdrop help, please!
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Yup - bought two, and these look like fakes, but convincing ones. I used a 10x loupe to examine them - the meshed used by able on the inner oval by Apple is at a neat 45 degree angle on the two official pairs I checked - very fine attention to detail but they are all exactly the same. The mesh on these two are at odd angles that aren't perpendicular with anything.
The cord also feels thinner - not sure as I didn't dig out my calipers but they certainly look thinner.
I suppose it's possible these are a later design? or rejects from Apple? Either way - definitely not official Apple ones :
The cases also have shiny high spots where the mold is imperfect, unlike the Apple cases, and the clear cover doesn't mate with the white plastic as cleanly. The clear part was also cracked in a couple places on one of the sets.
How would we go about getting refunds?
do we get returns on these? these are obviously fake... pretty good fakes but obviously not genuine...
Yup FAKE. And I bought 2. Glad to know I was not tripping.
I'm highly disappointed I bought four of these and their all fakes, the sound quality is like that of headphones you buy on a plane just to watch the movie entirely crap. Muddy vocals like your listening with styrofoam on your ears then the headphones.
The dead give away is the thinner cords on the fakes. Plus the cheap feeling mic/button.
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Top earpods massdrop drop. Fake. Bottom earpods local Walmart. Real.
Sold fakes?
FEB16
They are a very good copy, but still are not what we wanted!! Fake
i just got mines, and they don't feel genuine!! help massdrop!!!
PRABH
It's cause they aren't, try to cover the base holes and see if it makes a difference in the sound, if it's genuine it should. Also shine a light under the plastic shell of one of the earbuds, if you see it illuminating or any light coming through, that basically means that the shell is mostly empty, which indicates it's a fake. For best results have a genuine (confirmed) one for comparison.
We are seeing a few reports in the discussion that the Apple Earpods might be fake. I want to make sure and let everyone know that we are listening and cataloging all feedback.
The vendor shipping this product is authorized by Apple and has sold more than 15,000 units. However, we are taking the reports here very seriously and are getting an assortment of units sent to us.
We'll keep everyone in the loop as things progress at our end. If there is something amiss, we'll make sure to make it right by everyone involved.
kunalkumar
What are the chances of Massdrop disclosing specifics on who the vendor is on product descriptions so its consumers can make better informed purchasing decisions in the future?
Hmph...it had seemed like a legit drop at the time; we should have been more wary, but with the news that apple was switching to earbuds in the lightning connector, i guess we thought it was really legit. Feelsbad.
Very disappointed!!!!! I got mines today and it's NOT genuine!!!!! There are lots of ways to know, a quick Google search will do it (the base holes aren't real, the lettering on the cable is off and wrong, and when shining a light through the plastic casing of the earbuds, you can clearly see that they are mostly empty!!) and the worst of all is that it just sounds BAD!
Here's a link: http://www.etradesupply.com/blog/distinguish-fake-apple-earpod-real/
All of the orders have been shipped and are now on the way to you! Once tracking is available, you will receive a confirmation email with tracking information. Please allow 24-48 hours for this information to update in the courier’s system.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
We're also on Instagram! We'd love to see photos of the drops you've received. Give us a follow @Massdrop and tag your pictures #massdrop. https://instagram.com/massdrop
Thanks again for joining this drop! We have submitted the group's order with the vendor for the Apple Earpods w/Remote Mic & Jewel Case and they are working hard to prepare it for shipment.
As soon as the group's order is ready at the vendor's location, they will ship the individual orders directly to you. The current estimated ship date is 8/30.
We will keep the group updated throughout the fulfillment process. You can expect an update from us by the end of the day Pacific Time on 8/31.
If you have any questions, please visit our Help Center (http://massdrop.com/helpcenter).
At $10 these are pretty much unmatched from a quality standpoint. Any other earbuds I've tried in this price range that include an inline mic generally result in complaints from other conference call attendees that I sound like I'm walking in a thunderstorm.
Does sound quality for listening to music match any of my over-ear cans? Absolutely not, and it's not even close, but that's not the purpose these are meant to serve, at least in my case.
I have a feeling these are selling for super cheap because Apple is going to try to deprecate the 3.5 mm jack very, very soon.
fancymans
My thought exactly.
Combine that with the sale of iPad smart covers a while back, and the theory I'll be testing is whether seeing an Apple product on Massdrop foreshadows a product change.
Same as these from Walmart? https://goo.gl/thALbt
Apple headphones may be low quality and over priced at $30, but now there only $10 so maybe Ill buy a pair or two.