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Relaxman
13
Jan 11, 2014
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I posted this in another popular online forum, and I'd like to see if anyone here can convince me otherwise:
They have an interesting but flawed business model. So the Solo I bought over 30 days ago is the same one I could have gotten on eBay for $10 more and had 2 days after I ordered.
While Massdrop may buy some things in bulk and then try to sell them for the Solo, they organized a large buy, and then ordered the product from the manufacturer, have it shipped to them, and then ship it to me.
Well guess what the eBay guy did, he made a large buy and then resells what he has on hand. His price is a little higher as he takes an inventory risk. As the consumer, massdrop transfers all that risk to us. We either as a group purchase enough of the product to have it go through or it doesn't happen. So you may delay ordering the product only to have the buy fail, or not generate enough interest to bring the price down significantly. Then, using our money, they buy the product. They use a subpar shipping method, so they incur minimal cost while, passing the shipping risk on to us.
Now I can't get my money back that they used to buy the product, I'm stuck holding my $&@?, and all they are out is a few angry emails.
So no matter what, there is very little upside for the consumer. If you really can't find the extra money to buy it from a retailer who has it in stock, then be aware, you are still paying for the difference in cost with your time and by assuming risk the retailer normally has to manage.
I would never under any circumstance use massdrop again, and will do what I can to make others aware of what they are getting into.
Jan 11, 2014
kingfisher
Jan 11, 2014
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RelaxmanThere's only one reason I chose to go this way, rather than ebay. Consistent with that reason, I just registered my device with the manufacturer to activate the warrantee coverage. I think with this type of product, that's important. For example, Apple had to replace the insides of my Macbook Pro; fortunately, I had bought the extra time. That was $2500 I avoided having to pay. Of course, this is a lot less, but still, I like the peace of mind.
If you check the dealers on ebay, I think that you will find that the ones who claim factory warrantee protection charge more, and, you know, some people actually lie.
For me, this was something of an experiment, and I regard it as a success. I certainly wouldn't try to buy everything this way, especially if I'm on any kind of deadline. As it is, the delay was a relatively minor inconvenience. I was just beginning to feel a bit irritated. But that's me. I can well understand how others' experience might differ.
Jan 11, 2014
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