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Where did the regular torrent go?
Saaz83
We have extra stock of the Torretta XL, so gave Massdrop a special low price for this drop. The standard model will be back next time.
Is it good for someone 6"5?
Benjam20000
And 170 lbs
Benjam20000
Should be ok.
Got my chair. Packaging was so damaged, had I been home to personally receive it, I would have sent it back. Fortunately, the only damage to the chair was to the little thin aluminum cover that goes around the post hole in the base.

ON THE FLIP SIDE: The quality of this product is not very good, even considering the discounted price we got through Massdrop. I could have bought a cheaper office chair with the same quality and functions from CostCo BUT with the option to easily return it. Now I am stuck with a poor quality chair that is NOT easy to return. 1) the sewing in the front section is poor and there is a bunching effect on the seams that come down the front of the seat. 2) The dust cover on the underside doesn't fit and the assembly at the factory drove the screws through the dust cover unevenly. I had to remove the armrest brackets, cut slits in the dust cover and remount the armrest brackets. 3) the chair wobbles horribly on the gas piston with the normal rest position in the forward leaning aspect(VERY uncomfortable). 4) there is entirely too much play in the pin that controls whether or not you can lean back in the chair. Combined with the wobble and I feel like I am on a circus ride. 5) finally, there is a bit too much play in the arm rests and there is no easy in & out adjustment for the armrests. You literally have to unscrew the bottom plate from the underside to adjust the arms in or out.
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B.Hutch Thank you for your good words. Again, we are sorry you had the problems to begin with and are glad we were all able to come to happy resolution.
Glad we were able to get you taken care of. We take our commitment to customer service seriously. I know I say it a lot but it bears repeating...the overwhelming majority of people have no problems or issues. Our overall defect rate is under 1%. But, when you sell thousands of chairs that still means that there are a lot our customers that need help. And sometimes it's unrelated to an actual defect, it just might mean assistance in assembly or operation. And that's where our dedication to providing the best and fastest service we can comes in. We will get you taken care of and do our best to make you a satisfied Arozzi customer. service@arozzi.com is the best way to contact us.
Hi All,

I know that you all have been waiting patiently for your Arozzi chairs and by now realize that we are on a slight delay. Arozzi knows about your concern and is actively trying to expedite your orders.

Arozzi typically is one of our fastest vendors when it comes to shipping and this slight delay is not typical but it happens from time to time.

We should have informed you earlier of this situation and going forward we will lengthen the shipping times so we can keep anxiety to a minimal.

Once I know more of a definitive time frame for all the orders I will let the community know.

Cheers
Hi everybody, so I finally got my shipping tracking number but was directly from arozzi service email. I suggest you do the same and provide them with your massdrop order number so you can get yours as well. If massdrop still doesn't send it by themselves.
GL
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hatch
What email did you use to contact Arozzi? My email went unanswered..
Cheezburglar
Service@arozzi.com
Hello it's now the date that the item supposed to be shipped and still have no information or shipping details, does arozzi have any news so far about this?
Regards
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lol same here!
hatch
Ok so I contacted directly arozzi and they replied the following:

Hopefully will get confirmation of this from massdrop soon...
Purchased the normal one!

Went to Fry's and sat in the chair for an hour. I figured Fry's was a good choice considering lots of people sit in those chairs so they clearly aren't brand new. I'm a very fit 6'00" 200lbs and didn't notice any strain or uncomfort within the hour of browsing my phone and spinning around. Reviews I read and videos I watched kept insisting the plastic covers on the hinge connecting the backrest and cushion are cheap. Fry's just didn't install them and it looked better without it. The only thing I noticed while sitting for that long were my alternative sitting positions felt hindered. Folding a leg under or tossing a leg over an armrest (not at the same time) weren't as comfortable as I am used to, but leaning a shoulder on the wings and dropping an elbow on the cushioned arm rest felt great. the lumbar pillow felt fine and the head pillow seems necessary unless you enjoy the feeling of a metal frame touching your cranium. The color also seemed washed out due to maybe the lighting and wear. I only had access to blue, green, black and grey. I ordered red. You can't go wrong with red.
I sat in this chair at a local store. It is the perfect size for me. Im 5'11" and 165lbs and it fits like a glove, one thing to keep in mind with these chairs is shoulder width as well. It seems a few of the AKRacing chairs were a bit narrow at the shoulders and would round my shoulders forward from being pushed forward while sitting back. This chair has great shoulder room and the side shoulder parts are actually contoured great so that you can kinda chill out and lean sideways against them if you want to.
Just lurking... waiting on when this will be available again...
Leeyo
Now :)
ArozziScott
Got it! :)

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