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Showing 1 of 39 conversations about:
Silvervox325
28
Apr 13, 2017
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Did anyone else get what looks like a B-stock model? I got a cocobolo handle, but the finish on one side is partially scraped off and the other side has a bunch of irregular scratches.
Silvervox325
28
Apr 14, 2017
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Silvervox325AND one of the screws that holds the clip on is too stripped to remove, so I won't even be able to replace the scales. Definitely sending this back.
Radiopej
13
Apr 21, 2017
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Silvervox325Wow, that looks horrible! I'm in Australia so I'm still waiting on mine.
Silvervox325
28
Apr 21, 2017
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RadiopejWell, I wish you better luck than what I've been having. I emailed Boker customer service to ask for a replacement set of scales before I realized that the screw was too stripped to allow removal of the scales anyway. They said they didn't have any, and that I'd have to ship the knife back with a $15 'shipping and handling fee' (for a 2oz knife!).
I asked the rep about this and he lowered it to $7 (in cash, somewhat suspiciously), and then went on a tirade when I said that I wasn't thrilled about having to pay extra for poor quality control. Here's the exchange:
I asked the rep about this and he lowered it to $7 (in cash, somewhat suspiciously), and then went on a tirade when I said that I wasn't thrilled about having to pay extra for poor quality control. Here's the exchange:
Silvervox325
28
Apr 21, 2017
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Silvervox325I get the distinct feeling that this will be my last Boker.
Yooyoo
50
Apr 24, 2017
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Silvervox3252 of the scale screws of my CF UT are stripped and one semi-stripped. Generally they are looks low quality screws.
JonasHeineman
5987
May 12, 2017
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Silvervox325Sorry to hear that. Was this the result of a help ticket with Massdrop, or going direct to Boker?
Silvervox325
28
May 12, 2017
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JonasHeinemanThe exchange above was with Boker's customer service.
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