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190 requests
Product Description
Lightweight, breathable, and wonderfully soft, these chambray fabrics from Andover are great for making quilts, home décor, blouses, dresses, and skirts. They come in a variety of subdued tones, which range from vibrant to neutral Read More
minisugarHi @minisugar,
I tried to get black on this drop but they were out of stock. I will definitely check to see if they have it if we can bring it back.
Hi @Deez-Beez, @SylviaBlack, @AnnWitten, @Kammysews, @yellowcat13, @Jalama.
Apologies for the delay in response. There were a few orders that had to be cancelled because the vendor did not have bolts with a full 12 yards on it. Those members were sent an email. Sometimes those get put in junk or spam folders. Please check there for an email just to make sure it's not missed.
For the remaining members that did not receive an email, but are still waiting on their order, I have checked in with the warehouse team to see why there is a delay. I will post back when I have more info.
I recommend reaching out to Customer Support as well.
SandyLucasI did send an email to Massdrop‘s customer support and did not get much help or clear indication of what is happening there. I’ve been very disappointed in how they have not handled this.
I did not receive any email from Massdrop in regards to my purchase so I have no clue if I am still waiting on my fabric to arrive or if my purchase was cancelled. I checked my spam folder as well.
I have hit a wall and don’t know what to do next. I’m afraid that I’m not going to hear a single word about this order again.
Hello- I received my bolt of Chambray today and it is only 9 yards not the 12 yards as advertised with the drop.
Seems this happened last time as well and it wasn't addressed to prevent the same thing from happening this time.
Please advise on how to handle this issue.
Thank you.
Massdrop, can you address what happened in the last drop? Questions below reference people getting bolts that said 9yds or 15yds, and not 12 yards as stated in the description. Don't want to buy if I'll end up with 25% less fabric (although 25% more does sound nice!). Thanks.
DeirdreHi @Deirdre,
All bolts should be 12 yards. If there are any that were sent off with less, members should have reached out CS and it would have been addressed.
I just got my bolt (natural), but the bolt end says 9 yards, not 12 yards as listed in the description of the drop. Anyone else seeing that discrepancy?
raevenfeaMy friend and I both joined the drop, each getting a different color with the idea of splitting the bolts in half so we'd each get 6yds of the two colors. We met yesterday to cut the fabric and noticed my bolt ( I got grey) said 12 yds, but her bolt (natural) said 15yds. Not sure what's up with the differences in bolts.
yourlittleshark44/45" -- just saw it on the bold label by zooming in on one of the photos, but it would help to include this up front in the description
The product is misrepresented. The colors as received do not match the pictures. Pictures are way off, not even close. This is supposed to be sage, which is shown as a light green. Instead I received a dirty brown colored fabric. No response so far from customer support.
is the current drop for 10 or 12 yards??? in one place it says a minimum of 10 yds but then another says 12 yd
Details
Andover
Length per bolt: 12 yds (10.97 m)
Fabric weight: 4 oz/sq yd
Machine wash cold, tumble dry low
Shipping
All orders will be shipped by Massdrop.Estimated ship date is Feb 19, 2018PT.After the drop ends, payment will be collected. To deliver the best value to the group the request will then be submitted to the vendor up front, making all sales final. Be sure to check the discussion page for updates.
which one is it?