Sennheiser PC37X randomly goes bad after disconnecting the cable ?
Greetings, Yesterday I was using my headset like normal with my macbook, just listening to music and on a call with people like usual, and the headset was perfectly fine. The stock wire that came with the headset is extremely long and yesterday it annoyed me very much that it kept getting tangled with itself, so I decided to see if the cable is replaceable. I pulled out the cable from the headset and saw the adapter, and looked online for a replacement. Upon plugging it back in, the audio sounded extremely muffled and washed out. Im not sure what I did wrong to make it mess up like that as I've always taken good care of it, ive had it for about 2 years and its always just been chilling on my desk, but anywho I thought the cable just went bad and ordered a replacement. The replacement came, and the issue is still persistant, so I am not sure what the issue is I've tried multiple different headsets and the issue is not with the port, and I also tried it with my windows laptop and...
Apr 23, 2024
Any company (such as Chord) worked hard to have a strong network of distributors, and will not screw all their hard work by allowing this kind of practice to undermine their distributors/resellers who have financial investment and a vested interest to make sure that there is a systematic and consistent pricing strategy across the market.
"They are opertunisitic and damage an existing network of retailers and distributors that are promoting and selling our units. I'm sorry but as they are not an authorised retailer therefore unfortunately we cannot honour any warrentee on units sold by them as they are out of region" John Franks - Chief Executive / Senior Designer, Chord Electronics
* I myself am a consumer and have no vested interest whatsoever in this drop. As an owner of Chord DAVE, Hugo & Mojo I appreciate the work and investment that Chord Electronics have done and just want to make this matter clear to all who participated in this drop! That would be all