The velcro on my shoulder straps began to fray and the stitching came out - the end result is the velcro is starting to become separated from the shoulder strap.
The bag barely lasted a year before it started falling apart.
parchedIt looks like it's not a very popular bag on our site (3 votes): https://www.massdrop.com/vote/backpack-poll, I encourage you to share the poll with your friends to generate some interest. It wouldn't make sense for us to try and sell it to community at this time.
Good luck!