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DeckTutor FOUR v2 (2-Pack)
01 / 06
DeckTutor FOUR v2 (2-Pack)
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Product Description
When you’re carrying your new Black Lotus over to your buddy’s place to gloat, you want it kept in a secure container and presented with the class it deserves. Able to hold up to 480 of your rares and other important MTG cards, the Deck Tutor FOUR v2 Card Binder keeps your artifacts and creatures protected and on display in rows of four Read More
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cameronbachman
619
Ultimate Guard
Dec 27, 2014
Hi everyone,
We are obviously disappointed that some of the orders have been received in bad shape. We are reaching out to the vendor to understand what happened in the manufacturing and shipping process to cause these problems. We will be following up to make sure that any existing problems are addressed and taken care of before we bring this product back.
If you receive a product that has arrived in unsatisfactory condition, please don't hesitate to contact support@massdrop.com.
We are obviously disappointed that some of the orders have been received in bad shape. We are reaching out to the vendor to understand what happened in the manufacturing and shipping process to cause these problems. We will be following up to make sure that any existing problems are addressed and taken care of before we bring this product back.
If you receive a product that has arrived in unsatisfactory condition, please don't hesitate to contact support@massdrop.com.
London
6
Jan 8, 2015
cameronbachmanAny updates? Zero replies to emails and it's been 12 days since you posted this.
cameronbachman
619
Ultimate Guard
Jan 8, 2015
LondonHey @London, we've been in close contact with DeckTutor about defects in some of the binders and have determined that it has affected a small percentage of the binders.
Our Customer Service team has been swamped with the Holidays, but are working on reaching out to all affected customers to get them replacements. Everyone who has reached out to support@massdrop.com about this issue should have an initial response to begin the process today.
If anyone is having issues with their binders and hasn't reached out yet, please don't hesitate to do so and if you can include pictures it will be helpful for DeckTutor in identifying any and all ways they can improve the v2.
Thanks!
Our Customer Service team has been swamped with the Holidays, but are working on reaching out to all affected customers to get them replacements. Everyone who has reached out to support@massdrop.com about this issue should have an initial response to begin the process today.
If anyone is having issues with their binders and hasn't reached out yet, please don't hesitate to do so and if you can include pictures it will be helpful for DeckTutor in identifying any and all ways they can improve the v2.
Thanks!
AndrewLekashman
2368
Input Club
Sep 24, 2014
There are only 1000 binders available in this drop, and almost 200 of them have been purchased the morning we listed this. The buy will close automatically when 500 people join, so do be aware of this.
aherry
5
Sep 26, 2014
I am guessing if everything goes well, considering how quickly they sold, they would try to get another order going.
HamJoinsWill
1
Sep 28, 2014
Occasionally they will relaunch a "drop". You can request it and they'll notify you via email when its available again.
hsitko
16
May 23, 2019
hsitkoI bought a bunch of these. The pages in just about every one started to tear out after not much use. the pockets for the cards also started to rip at the seams. It seems like a nice product at first glance but even some of the new ones that i received had issues of torn pages or pockets that were not attached correctly. I would go elsewhere for 4 pocket binders. Namely to DEX protection.
HassanS
3183
Operations
Sep 29, 2014
Hey everyone,
We submitted our order for The DeckTutor FOUR Card Album (2-Pack) shortly after the drop ended.
Now that the order has been placed, the vendor is preparing it for shipment. In the meantime, we will also be getting our warehouse ready to handle the reshipment of the product to everyone as soon as it arrives.
Expect an update on 10/3 or sooner if something comes up.
We submitted our order for The DeckTutor FOUR Card Album (2-Pack) shortly after the drop ended.
Now that the order has been placed, the vendor is preparing it for shipment. In the meantime, we will also be getting our warehouse ready to handle the reshipment of the product to everyone as soon as it arrives.
Expect an update on 10/3 or sooner if something comes up.
Lambach
12
Oct 27, 2014
Im paying massdrop. It doesnt matter whose "fault" it is. Massdrop is charging me for this service and as a customer I deserve answers if they ever want my business again.
medicfourlife
5
Oct 28, 2014
LambachTrust me, I have felt the frustration too. We all have. Probably Massdrop as well. The thing you need to consider, is this was a massive order, placed with a small company, in ITALY. These are not even available for purchase in the US at all! So yes, it took a while. However, we were kept up to date throughout the entire process, including notifications every few days letting us know the status, all while being provided a service which was not available to us previously. I would chalk this in the win column. We were kind of the test group with this company, there is a good chance if this drop is brought back in the future, it will be more efficient at that time.
Lambach
12
Oct 21, 2014
This wait is getting really insane. When will the item be in my hand? Best guess? I have tons of khans cards just sitting around in sleeves that need to be in a binder but Im waiting these. And have been waiting....forever.
CongoBill
12
Jan 23, 2017
When buying online it seems almost impossible to control whether you're buying the genuine article with these or the cheap "Made in China" knockoffs. Is there a guarantee these are the real thing?
Hova
52
Jan 24, 2017
There are a lot of knock offs out there and Massdrop is the only site I have found that is a sure bet to get the real thing.
nelson
5275
Feb 25, 2015
Great news! About 75% of our order came in earlier today from DeckTutor. Our warehouse guys are now busy breaking them down into individual packages and we will be shipping them out shortly. We are expecting tracking numbers to start becoming available as shipments are being prepared within the next 24 hours.
DeckTutor has to ship the order in two batches because of the inventory replenishment delay. And we were told earlier that the remaining 25% of the orders will be ready for us to pick up from DeckTutor's Italian facility tomorrow. We are expecting the transit time for this shipment to take approximately 7 business days to arrive our warehouse from Italy. Once the remaining shipment arrives, we will make sure the warehouse is ready to get them out to the rest of the orders right away.
Thanks for your patience and expect an update from us on 3/5 or sooner.
DeckTutor has to ship the order in two batches because of the inventory replenishment delay. And we were told earlier that the remaining 25% of the orders will be ready for us to pick up from DeckTutor's Italian facility tomorrow. We are expecting the transit time for this shipment to take approximately 7 business days to arrive our warehouse from Italy. Once the remaining shipment arrives, we will make sure the warehouse is ready to get them out to the rest of the orders right away.
Thanks for your patience and expect an update from us on 3/5 or sooner.
Ital27
23
Feb 24, 2015
Can we get some type of Information on the status of the recently ended drop? Just any info from a moderator of some sort would be great.
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