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Showing 1 of 183 conversations about:
KG_Jag
32
Oct 21, 2018
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Ordered HD-800 elite hybrid pads and received incorrect pads--those for AKG headphones. Contacted customer service, only to be told that they are unable to ship the pads I ordered. This was less than one day after the incorrect order was received. No accommodation of any kind was offered.
Very disappointed in the lack of back-up stock and the way this order was handled. I am a many time repeat customer, but will think twice before placing another Massdrop order.
Oct 21, 2018
DekoniAudio
194
Nov 25, 2018
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KG_JagPlease contact us directly at sales@dekoniaudio.com, and let’s see what we can do for you!
Nov 25, 2018
KG_Jag
32
Nov 26, 2018
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DekoniAudioThank you--email sent.
Nov 26, 2018
DekoniAudio
194
Dec 21, 2018
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KG_JagResolved?
Dec 21, 2018
KG_Jag
32
Dec 21, 2018
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DekoniAudioYes--thank you. On 12/3/18 I sent you a thank you email. Hope you received it.
Dec 21, 2018
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